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Volkswagen Santa Monica

4.5

About this business

Location details

2440 Santa Monica Blvd, Santa Monica, CA, 90404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.55,047 reviews
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Roberto Orci's profile image
Roberto Orci 
7 years ago

I am a sucker for great service and Payem Kahen provided that for me at Volkswagen of Santa Monica. He's helped me before and it's always first class service there every time. 

Richard Olbrysh's profile image
Richard Olbrysh 
7 years ago

This is my second purchase at Volkswagen of Santa Monica. Salesman Andrew Morais made the process a pleasure. I arrived to look at a specific vehicle but Andrew recommended I look at others just to compare and be certain I was making the best choice for myself. After I decided I expressed to the sales team I was anxious to expedite the purchase process because I wanted to beat traffic. Everyone was very conscientious to push the purchase through and get me on my way. And I would recommend Volkswagen of Santa Monica because I... read more

Barbara Markay's profile image
Barbara Markay 
7 years ago
Marinina Gadeleva's profile image
Marinina Gadeleva 
7 years ago

I have never experienced a better customer service ever! I had to take my car for a recall service to Volkswagen Santa Monica and was greeted by super friendly staff, the paperwork was done in seconds and the car was ready within a couple of hours! I'm especially impressed by Mr. ODELL HADLEY! That particular day I was in a bad mood and feeling quite nervous. He sang to me, while processing the paperwork and made me feel at home! I left the place smiling and in great spirits! Thank you, thank you, thank you!!! 

Jessica Jones-Aasness's profile image
Jessica Jones-Aasness 
7 years ago

Horrible do not buy from them. Awful customer service. Stay away! 

Will O'Connor's profile image
Will O'Connor 
7 years ago

My fiancé purchased a car here in 2017 which she was assured she could sell back to the dealership by the saleswoman (Jet) When she needed to move countries four months later they would not even bother to assess the car or return any calls or emails. When she escalated it to the manager (David) via call he didn't bother to phone back either. A final call and email to the General Manager (Sean) got nothing either. As soon as they sell you the car - they don't care. They've your money and won't help at all. Avoid. 

DuchessDanielle Donnie Snuggles's profile image
DuchessDanielle Donnie Snuggles 
7 years ago
Matt Heck's profile image
Matt Heck 
7 years ago

Great service and attention to detail. Tamer, Ivann, Donya and my sales associate Patricia McCall were all lovely folks. They treated the deal fairly and even went above and beyond to make sure every detail on the pre-owned car was to my satisfaction. I recommend this dealership. 

Alana Garland's profile image
Alana Garland 
7 years ago

My experience at Volkswagen Santa Monica is always great. My service guy Luke Young did a great job fixing my power steering problem and now its as good as new! 

Frequently asked questions about Volkswagen Santa Monica

How is Volkswagen Santa Monica rated?

Volkswagen Santa Monica has a 4.5 star rating with 5,047 reviews. 

When is Volkswagen Santa Monica open?

Volkswagen Santa Monica is open now. It will close at 8:00 p.m.  

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