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Volkswagen of South Charlotte
- Car Dealers
- Charlotte, NC
About this business
Volkswagen of South Charlotte has a great selection of new Volkswagen, used vehicles, and certified pre-owned cars. Be sure to take advantage of our monthly new car specials, used car specials, and lease offers. Our trained Volkswagen technicians service all make & models and use genuine OEM parts. Oil changes, brakes, tires, and more. Our service department also offers a variety of service and parts coupons every month. Obtaining auto financing at VW of South Charlotte is quick and easy too with our secure online form. You ... read more
Location details
9900 South Blvd, Charlotte, NC, 28273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
John, thank you so much for the 5-star review!
Business response:
Thank you for the 5-star review, Travis! It is genuinely appreciated.
Business response:
Thanks for the 5-star rating, Patrick!
If I wanted to get fleeced by a mechanic I would have stayed in NYC. I needed a rear seat belt tensioner repaired (again). First time it was repaired in NYC, it was $50.00 or so. Here at VW of South Charlotte they want to hold me up for $800 & change, AND they also threw in a quote for brakes, rotors and some other BS I never asked for. If you have a VW or other German car, go to a local shade tree mechanic. You'll get better service and leave with your dignity and wallet intact. VW needs all the friends they can get, with t... read more
Business response:
Hi, Joe. Thank you for taking the time to post your review and provide us with this feedback. It's important to us to ensure that our customers are satisfied with the service we provide. It's concerning to see that you feel your experience didn't match our standards of business. I would like the opportunity to discuss this further with you in order to see if we can increase your satisfaction. Please feel free to contact me at your earliest convenience. Best, John Schmidt, jschmidt@vwsouthcharlotte.com
Incredible experience! Drove over 3 hours to purchase the vehicle I had been hunting for. BreAnna and Joe went above and beyond for me. Was a breeze to work with them, outstanding service and would highly recommend! BreAnna was a gem to work with!!
Business response:
Hope, we are thrilled that we could give you such a great experience! BreAnna and Joe will be happy to know how much you appreciated their help. We want all our customers to have such easy and welcoming service. Thank you for your recommendation and we hope you'll think of us again in the future.
Business response:
Mary, we always want our customers to have a five-star experience with us. Please contact me so I can learn about what happened and work on making things right. -John Schmidt, jschmidt@vwsouthcharlotte.com
We had a great experience purchasing a 2017 Jetta on Saturday. Thanks to Rick Petrie, we bypassed all the typical sales run around and back and forth on price. We had a trade in and were given a fair price on it, as well as some rebates and a very nice discount on the sticker price. We wrapped up the entire deal within a few hours and left with a brand new car. This dealership has really changed my view of car sales and highly recommend this dealership.
Business response:
Congratulations on your new 2017 Jetta, Dagmar! I am really happy to hear about your sales experience and it will definitely be my pleasure to pass along your words. Thank you for your recommendations!
Business response:
Thank you for your reviews, Charlotte! I am happy to hear that Kent's no pressure, five-star service impressed you. Should you need anything in the future, please do not hesitate to reach out.
They make promises they don't keep. Was told I would have a car at 7:30. Even confirmed the day before. No go today. Wasn't offered the shuttle until I bitched about waiting for a car!!!'
Business response:
Sharon, we're disappointed that you didn't receive the treatment you deserve. We strive to provide prompt service and clear communication to our customers. We would appreciate a chance to make things right; please contact me so I can address any concerns you have. -Travis Hahn, thahn@vwsouthcharlotte.com
Frequently asked questions about Volkswagen of South Charlotte
How is Volkswagen of South Charlotte rated?
Volkswagen of South Charlotte has a 4.6 star rating with 3,409 reviews.
When is Volkswagen of South Charlotte open?
Volkswagen of South Charlotte is open now. It will close at 6:00 p.m.
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