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Volkswagen of Smithtown

4.2

About this business

Welcome to Smithtown Volkswagen, visit us to experience the VW difference. If you are in the market for a new or pre-owned certified VW, we are your one-stop-shop. Our pressure-free showroom and expert finance professionals make the world of a difference for anyone shopping for a new or used Volkswagen. If service is what you need, our service department has everything you need. Give us a call or schedule your appointment online. In need of something quick? Try out Service Xpress lane where services like an oil change, tire ... read more

Location details

530 Jericho Turnpike, St James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.21,199 reviews
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Lauren Michel's profile image
Lauren Michel 
6 years ago

If I could give them a negative number I would. It took 2 weeks to service my car when the job was really a 1 or 2 day repair. After 5 days we were given a loaner car and were told they were “doing me a favor” and that this was a service that was “not owed to anyone.” They were unapologetic and rude. I will never purchase or lease a vehicle from them ever again. 

Linda Downing's profile image
Linda Downing 
recommend  Recommended
6 years ago

My daughter & I️ bought a used vehicle at Smithtown Volkswagen. The salesman Bob was wonderful. There was no pressure & he was very patient & helpful throughout the whole process. Highly recommend doing business here. ***** 5 stars 

Kelly Downing's profile image
Kelly Downing 
6 years ago

Just purchased a used car here. Bob is the best!! This was such a great experience buying my new car.. highly recommend this dealership!! 

Kevin Krause's profile image
Kevin Krause 
7 years ago

Great experience with purchase and service. Thank you. 

Robert Migliore's profile image
Robert Migliore 
7 years ago
Renée Amato's profile image
Renée Amato 
7 years ago

Very happy with the friendly and helpful service at Smithtown VW. Howard worked with my husband and I to find me the perfect replacement for my old lease. In love with my new Tiguan and Howard was amazing-sat with us for an hour showing me how to use all the bells and whistles. Highly recommend this dealership after dealing with the factory that is the Atlantic dealerships. 

Denise Ross Lademann's profile image
Denise Ross Lademann 
7 years ago

I have never had anything but professional and friendly service at SmithtownVW. When dealing with the TDI recall which was not there fault , yet they get all the headaches. They where fantastic and very helpful. If you have a VW or are interested in purchasing one SmithtownVW is the place to go. 

Liz Brogan's profile image
Liz Brogan 
7 years ago

Great experience, friendly and helpful! Would recommend highly. 

Ed Gorman's profile image
Ed Gorman 
8 years ago

Very sloppy. My daughter had her Cabrio serviced there three times. Two of the three times the work needed to be redone by another mechanic. One time they left old part that they had taken off engine under the hood. Very dangerous. I called to complain and they were pleasant, but I believe they only really care about new car sales. 

Frequently asked questions about Volkswagen of Smithtown

How is Volkswagen of Smithtown rated?

Volkswagen of Smithtown has a 4.2 star rating with 1,199 reviews. 

When is Volkswagen of Smithtown open?

Volkswagen of Smithtown is open now. It will close at 8:00 p.m.  

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