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Volkswagen of Smithtown

4.3

About this business

Welcome to Smithtown Volkswagen, visit us to experience the VW difference. If you are in the market for a new or pre-owned certified VW, we are your one-stop-shop. Our pressure-free showroom and expert finance professionals make the world of a difference for anyone shopping for a new or used Volkswagen. If service is what you need, our service department has everything you need. Give us a call or schedule your appointment online. In need of something quick? Try out Service Xpress lane where services like an oil change, tire ... read more

Location details

530 Jericho Turnpike, St James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.31,192 reviews
Select a rating
Jenna Ragonesi's profile image
Jenna Ragonesi 
recommend  Recommended
4 years ago

The salesman and manager were AMAZING to work with and made this process smooth and enjoyable. This is our family’s 6th VW and was definitely the best experience we’ve had thus far. Will forever go to Smithtown Volkswagen for our vehicle needs. I HIGHLY recommend going here for your Volkswagens! 

Business response:

Thank you for being part of our Smithtown VW Family! :) 

Dianne Shanian's profile image
Dianne Shanian 
recommend  Recommended
4 years ago

Service department attentive 

Business response:

Thank you! is our pleasure 😉 

Aj Batista's profile image
Aj Batista 
recommend  Recommended
4 years ago

The salespeople were very helpful and a made my leasing process extremely easy. the staff was courteous and respectful to my finance issues. Was able to get the car I wanted at affordable rate. 

Business response:

Thank you for being part of our Smithtown VW Family ☺️ 

Eitan Klein's profile image
Eitan Klein 
4 years ago

No correlation between work hours to actual charges with 140 $ per hour For a 45 min of repair I’ve been charged for 2 hours , why ? because they can I will update on VW headquarter response on this ... 

Bryan Gutierrez's profile image
Bryan Gutierrez 
recommend  Recommended
4 years ago

Everything was amazing. Quick service and customer service was amazing. 

Amy Caudy's profile image
Amy Caudy 
recommend  Recommended
4 years ago

Friendly staff, service completed on time and for the stated price. My husband and I do much of our own work on our cars, so we're aware when shops make up issues (which happens all too often!). I keep coming back to Smithtown VW because they have been consistently honest, prompt, and perform good work. 

Business response:

We're so glad we could assist you with your vehicle! Thank you for coming in and trusting us to take care of you. We hope to see you again soon! 

Sue Jepson's profile image
Sue Jepson 
recommend  Recommended
4 years ago

I have never had an issue with service at Smithtown VW. I'm on my 2nd vehicle from them. 

Business response:

We're so glad we could assist you! Thank you for coming in. 

Nancy Montagano's profile image
Nancy Montagano 
recommend  Recommended
4 years ago

Great service dept. nicest staff and always helpful 

Business response:

We're so glad that you had a great experience with us in service. Thank you for coming in! 

Yvonne Perez's profile image
Yvonne Perez 
recommend  Recommended
4 years ago

The staff is very professional and cordial. 

Frequently asked questions about Volkswagen of Smithtown

How is Volkswagen of Smithtown rated?

Volkswagen of Smithtown has a 4.3 star rating with 1,192 reviews. 

When is Volkswagen of Smithtown open?

Volkswagen of Smithtown is open now. It will close at 8:00 p.m.  

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