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Volkswagen Of Lake Charles
- Car Dealers
- Lake Charles, LA
About this business
Location details
3850 Gerstner Memorial Dr, Lake Charles, LA, 70607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The dealer wasn’t attentive at all. They kept mixing up my name. They always called me something different and had different vehicles pulled up.
Business response:
Thank you for sharing your experience, Andrew. Being repeatedly misidentified and feeling ignored is far from the experience we aim to provide. I appreciate your honesty, as it highlights an area where we need to do better. Your time and trust deserve better, and if there’s anything still unresolved or you'd like to discuss this further, please give me a call. - Steve Chiaravalloti, General Manager, 623-215-1602
Got back to me. Helped me with cpo model
Very helpful and very communicative! Spoke with many different dealers and they were the most down to earth and accommodating! I purchased this vehicle from them in California and I'm in Arizona. They help me arrange shipping and signing of my papers all from the comfort of my home.
Went in to check out a QX30, which was very nice, but walked away with another more spacious SUV and a better fit for my needs. Jonathan was very helpful, attentive and accommodating. The warranty and the service detail on my 2017 Escape was a great bonus. I'd shop here again.
Fine test drive experience. Clear communication, car was ready for me when I arrived. Ultimately interested in a different make and model so did not purchase, but good overall experience.
Did not have the car I wanted. Advertised a car they did not have in the proper trim. Not really willing to deal on these 'mistakes'. The Luther dealerships seem to make this a practice vase d on two others I have been too. Won't due any kind of internet deal which makes it doubly disappointing when you drive 200 miles and then back with no deal or car.
Very professional
Great service.
Business response:
Martial- Thank you for your great 5 star review, we appreciate your support.
Very friendly, professional and responsive
Frequently asked questions about Volkswagen Of Lake Charles
How is Volkswagen Of Lake Charles rated?
Volkswagen Of Lake Charles has a 4.5 star rating with 1,300 reviews.
When is Volkswagen Of Lake Charles open?
Volkswagen Of Lake Charles is open now. It will close at 6:00 p.m.
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