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Vitas Healthcare
- Hospice
- Maitland, FL
About this business
If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on you, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals-physician, nurse, hospice aide, social worker, chaplain, volunteer-to meet physical, emotional and spiritual needs. We care for you wherever you call home-a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of... read more
Location details
2201 Lucien Way #100, Ste 100, Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Angela from Team 216 Deland Volusia County. We have had the absolute worst experience with Vitas. My Mother with stage four Cancer has been given the worst, negligent case worker. She has stage 4 cancer and a trach in her neck to help her breathe in her final days. Her case worker has made many unfulfilled promises with getting my mother into a hospice facility. Finally, she tells us one came through. We said our goodbyes and packed my mother up and all of her things and took her to a facility in Altamonte Springs. We were t... read more
Business response:
Dear Kelliana, We understand this experience is regarding care provided in Volusia County. Your message has been forwarded to the appropriate management team to review and address. We extend our sympathies to you during this difficult time.
I’m sorry to say I cannot recommend VITAS for Hospice. They let my mother and my family down in our hour of need. They did not provide the Home Health Aid 3x a week as promised. They took too long to get meds refilled. They are not being cooperative with our new Hospice in getting my mother transferred. They are dragging their feet in the paperwork. The nurses, CNA’s, HHA’s, Chaplain, were all wonderful people, but the bureaucracy seems to get in the way of running this to benefit the patient.
Business response:
We're concerned to learn about your experience, Dawn. Please know our management team is aware of your feedback and will be contacting you to follow up.
RecommendedHighest quality care for patients and families.
They provide superior care and customer service
They were there for anything that my family needed during my mother in laws illness. I would like to know where to send the bears I have made since you closed the Orlando office.
Have better staff training. Communication between your staff is aweful leaving patients uncared for in a timely matter or properly. Follow through with what your company says it provides in the beginning. The docors need to show up more often. Answer and return phone calls please! Will recommend others to stay far away from this company!
I attended the volunteers luncheon for the sewers of the memory bears. The receivers of these bears told their stories and it made me so happy to hear how grateful they are to have the bears. My mom is a volunteer bear sewer and I’m so proud of her and the other sewers for giving their time to make these bears.
Frequently asked questions about Vitas Healthcare
How is Vitas Healthcare rated?
Vitas Healthcare has a 3.1 star rating with 80 reviews.
When is Vitas Healthcare open?
Vitas Healthcare is closed now. It will open on Monday at 9:00 a.m.
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