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Vision Automotive Group

3.5

About this business

Automobile - Repairs & ServicesAutomobile - Repairs & Services 

Location details

3817 W Henrietta Rd, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.586 reviews
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Seyca Anry's profile image
Seyca Anry 
9 years ago

Very helpful! Recommend Ron Dragoone! Drove away with an awesome car thanks to him! 

Neicy Rochelle's profile image
Neicy Rochelle 
9 years ago

They sold me a car with a broken radio never called back,or confirmed that radio was ready to be fixed,lies about sending off for the radio in the first place ran us around..please don't deal with these people, so sad cause the ripped off the wrong person. 

Business response:

Denise, I'm so sorry to hear about your negative experience at Vision Hyundai Henrietta. We appreciate your feedback so that we can work to address this issue and improve our customer relations. I’d like the opportunity to invite you back so that we can learn more about your needs and provide you with a better experience, or at least apologize to you directly. If you have a moment, I can be reached at the dealership at (585) 585-857-4495. I hope to hear from you. — Mario Marino, District Manager, Vision Hyundai Henrietta 

Theresa Zehe McCabe's profile image
Theresa Zehe McCabe 
9 years ago

This dealership just ripped off a 93 year old buy over charging $10,000 for a used car with no door handle and among other extras sold a 10 year warranty on a car - the car is a 2014. This is theft! 

Nicole Rene's profile image
Nicole Rene 
9 years ago

Great sales experience! The service center is terrible!! 

Greg Melino's profile image
Greg Melino 
9 years ago
Asia Singh's profile image
Asia Singh 
9 years ago

This dealership has given me nothing but trouble since I signed with them. DO NOT BUY HERE the workers do not care and managers don't either. These people are GREEDY and will do and say whatever to get you to sign a contract then treat you crappy if you have any concerns afterwards! 

Business response:

Asia, I'm so sorry to hear about your negative experience at Vision Hyundai Henrietta. We appreciate your feedback so that we can work to address this issue and improve our customer relations. I’d like the opportunity to invite you back so that we can learn more about your needs and provide you with a better experience, or at least apologize to you directly. If you have a moment, I can be reached at the dealership at (585) 585-857-4495. I hope to hear from you. — Mario Marino, District Manager, Vision Hyundai Henrietta 

Malarie Jean Nelson's profile image
Malarie Jean Nelson 
9 years ago
Jennifer Baker's profile image
Jennifer Baker 
9 years ago

They have refused to do work for a manufacture recall on my mother's suv. Hyundai had to call the dealership directly and let them know they need to complete the eork. It is a safety recall. Hyundai will also pay for a rental while the work is being done and the dealership refuses to provide my mother with a loaner. She is physically disabled and on a budget receiving only social security income. The staff has been rude, distespectful, and unwilling to be of much help. I actually wanted to purchase a new Hyundai and know I w... read more

Business response:

Jennifer, I'm so sorry to hear about your negative experience at Vision Hyundai Henrietta. We appreciate your feedback so that we can work to address this issue and improve our customer relations. I’d like the opportunity to invite you back so that we can learn more about your needs and provide you with a better experience, or at least apologize to you directly. If you have a moment, I can be reached at the dealership at (585) 585-857-4495. I hope to hear from you. — Mario Marino, District Manager, Vision Hyundai Henrietta 

Jackie Carver's profile image
Jackie Carver 
10 years ago

Frequently asked questions about Vision Automotive Group

How is Vision Automotive Group rated?

Vision Automotive Group has a 3.5 star rating with 86 reviews. 

When is Vision Automotive Group open?

Vision Automotive Group is closed now. It will open at 9:00 a.m. 

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