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Vision Automotive Group
- Auto Repair
- Brighton, NY
About this business
Automobile - Repairs & ServicesAutomobile - Repairs & Services
Location details
3817 W Henrietta Rd, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was there for 5 hrs and they were busy. I saw other customers come and go but by the end they finished and I was happy
My experience yesterday was good. I am just concerned with buying a brand new car that I have only put 3,000 miles on and already having a problem. I was told Hyundai's go forever I am hoping this problem was just a fluke.
The absolute worst dealership i ever dealt with. I was taken advantage of, lied to and given the run around for weeks. I will never go back to this dealership again.
GREAT to deal with had a rough start with cars not being located but once things got straightened out Fred my sale guy and the rest of the team took great care of us, got us a great used car for my daughter. The finance department also did a great job working with the banks. Will go back and will recommend them to my friends and family. Thank to everyone there for all the time and effort that was put in.
Business response:
Craig, Thank you so much for your kind words! Here at Vision Hyundai Henrietta we pride ourselves in ensuring a Truly Exceptional Customer Experience. From your review, it sounds like we achieved that. Congratulations on your vehicle. If you ever need anything from us in the future, please feel free to contact me at the store directly. 585-292-0500, Joe Foster, General Manager, Vision Hyundai Henrietta.
I have been calling for a week....I have left three messages in an attempt to make an appointment for an oil change. Still no response. Absolutely ridiculous. Never again will I use this dealership. I will be letting all my friends and family where not to go...Thanks for nothing...
My Sante Fe just shuts off randomly since September 2015...Vision Hyundai says they can't replicate the issue. I wonder if they'd be ok with their kids driving with me?
Business response:
Jennifer, I'm so sorry to hear about your negative experience at Vision Hyundai Henrietta. We appreciate your feedback so that we can work to address this issue and improve our customer relations. I’d like the opportunity to invite you back so that we can learn more about your needs and provide you with a better experience, or at least apologize to you directly. If you have a moment, I can be reached at the dealership at (585) 585-857-4495. I hope to hear from you. — Mario Marino, District Manager, Vision Hyundai Henrietta
Frequently asked questions about Vision Automotive Group
How is Vision Automotive Group rated?
Vision Automotive Group has a 3.5 star rating with 86 reviews.
When is Vision Automotive Group open?
Vision Automotive Group is open now. It will close at 6:00 p.m.
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