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Vincent Plumbing & Heating
- Heating & Air Conditioning/HVAC
- Waukesha, WI
About this business
Location details
W304S3925 Brookhill Rd, Waukesha, WI, 53189, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very unhappy with the experience I had with vincent plumbing. called vincent plumbing for an estimate on how much it would cost to just have someone come out to light the pilot light on my water heater. She said $49.00, but if something were wrong with the water heater and it needed repairs it would cost more. She never did give me a cost of what it would cost for repairs. He lit the pilot light and said it cost $160.00. I was shocked since that was all he did. He said he has costs too, his truck, gas to get here. I should h... read more
Business response:
VPH was asked to come out to "Neighbor in Milwaukee" to investigate possible damage to water heater from sewage flood. A $49.00 trip charge was quoted. Plumber investigated possible damage, cleaned ignitor, lit pilot, and tested system. The price charged was fair and customary.
Very conscientious and wanted to make sure he could fix the problem without having to replace our current faucet. Very happy with the outcome.
Honest, up front, and prompt.
Prompt response, very polite and informative.
Did good job.
I was told there wasn't an hourly rate ($160) but there was to determine what my problem was and then a flat ($225) to fix change a shower valve. whole thing took about 45 minutes and cost $258
Prompt service, very knowledgeable, professional & held to his quote! Thank you!
My A/C coils were freezing up. Technician thawed out the coils and decided the blower wasn't working correctly. Supposedly rewired. Charged me $229. Six hours later the coils were frozen again. Called another company and they put their gauges on and found it to be over 2 pounds low on refrigerant. This cost me $261 for the service and refrigerant and my a/c has worked perfectly since. The second competing technician was definitely more knowledgeable and he seemed to think I had paid $229 the day before for nothing.
Business response:
VPH was called out for a AC not functioning. Our technician was dispatched the same day. He diagnosed some bad wiring and repaired wiring to get the fan working. The A-coil was thawed out and the system tested o.k. He left with the system running good. We are very sorry that this consumer had additional problems and did not call us back out as we would not have charged him for that call and he could have saved another service charge.
I've had them to back for AC work as well. I think I've found our new go-to plumbing company.
Frequently asked questions about Vincent Plumbing & Heating
How is Vincent Plumbing & Heating rated?
Vincent Plumbing & Heating has a 4.7 star rating with 365 reviews.
When is Vincent Plumbing & Heating open?
Vincent Plumbing & Heating is closed now. It will open tomorrow at 7:00 a.m.
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