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Victors Home Solutions
- Contractors
- Kentwood, MI
About this business
Victors Home Solutions is the premier home improvement company providing top quality shingle roof replacement and installation, along with gutter, attic insulation, and roof repair services throughout the Grand Rapids and western Michigan region. Roof replacements should be worry free so Victors has a signature 50-Year Leak Free Guarantee, offering you the highest quality roof backed by our high standards of business.
Location details
4180 44th St SE suite c, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
The absolute WORST experience in my entire history of home ownership. Astronomically expensive ($28,000+ that did not include all materials with no service after the sale. The used my electricity, trampled my flower beds, failed to clean up (I am still picking up tar paper from my yard along with the metal chimney cap and assorted aluminum). The guarantees made during the commercial were nonexistent and the salesperson pretty much lied about everything! I deeply regret ever utilizing this company and urge others to think twi... read more
I worked with *****,he explained every detail of how the job was done. Within 5 days my roof was done,the crew cleaned up,no mess left. They were able to provide before and after pictures which was helpful. Everyone I dealt with were friendly and knowledgeable.
Business response:
Thank you so much, Susan, for the 5 Star Review! It's our honor to have served you.
Victors has perfect customer service! They contacted us and kept us updated every step of the way! Everyone we encountered was polite, personable and professional. Our roof looks fantastic and they completed the replacement in 1 day. If we could give a higher rating we would.
Business response:
Thank you for trusting Victors Home Solutions with your home; we are honored to call you our customer!
They quoted me $26,000 when the other quotes I got were $16,000 - $18,000. The sales guy was very pushy and wanted me to sign on the spot. Major rip off artist.
I am sure we have all seen the ads on TV with ****** and ********** and have the read the recommendations of the Inside Outside Guys. I had a new roof installed last week and I was totally amazed on the quality of the response I received and the professionalism of everyone involved in the process from the Salesman (*******), ***** the Project Manager, the office staff who scheduled everything to the installation staff and to ***** who picked up the dumpster. What a great experience. ******* was on time, respectful on my conc... read more
We are very pleased with our experience with ******'s and would highly recommend them to everyone. From the first call we made to the final inspection of our new roof, everyone we had contact with was professional, knowledgeable, friendly, timely, caring and qualified. Overall, great team to work with!!
Business response:
Thank you so much for sharing your experience with Victors! Your kind words and the 5 star review are very much appreciated, but more so, we're simply grateful for earning you as our customer. Thank you!
Very friendly and professional. Arrived on time and performed they work they promised. After project care was also professional. Would recommend to anyone needing a roof repaired or replaced.
They were upfront and honest about the work and cost. They did a phenomenal job replacing our roof and cleaned up after the job was done. I would recommend Victors to anyone looking for a new roof.
Business response:
Thank you for trusting your home with us! We appreciate the opportunity to serve you and earn your business.
Everything about the experience with Victors was easy. They came out and they said they would. They were very personable and knowledgeable. And they listen to what we wanted and work within what we thought was best. They gave us ideas and suggestions yet never pushed us to do some thing we didnt want to do. The young man who came out to do the job was here on time. Again, knowledgeable, and very pleasant. After he got all through, we asked him questions about the roof and he was perfectly honest with us. Told us the roof is ... read more
Frequently asked questions about Victors Home Solutions
How is Victors Home Solutions rated?
Victors Home Solutions has a 4.8 star rating with 590 reviews.
When is Victors Home Solutions open?
Victors Home Solutions is open now. It will close at 6:00 p.m.
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