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7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service. I can't get anywhere with them. They promised me a refund and they ever time I speak to a representative they reassure me I will get it yet I have not! I canceled a car and they are still charging me for the car that I don't have! It's robbery!!!!
They have the worst customer service now. I got 4 different quotes from different agents ranging from double to quadruple my previous rate. They lie and bait and switch. They should be investigated for fraud at this point. Terrible company.
They have the worst customer service now. I got 4 different quotes from different agents ranging from double to quadruple my previous rate. They lie and bait and switch. They should be investigated for fraud at this point. Terrible company.
We have had State Farm Auto, Home and Life Insurance for 40+ years. We assumed we did everything right in protecting ourselves from a catastrophic event that we could not afford to pay for. We have never had a large home insurance claim until July, 2021. We returned after a week-long vacation to find water in our basement from our footer drains. The sump pump we had quit and the basement carpeting, drywall and furniture sat in water for a week. Mold had set in. We called the State Farm call center on Saturday and were told t... read more
State Farm Insurance Company ***** *** ******* *** * *********** ** ***** On 11/4/21 I was hit by another person who was under insured & who was at fault. Since they didn’t have enough coverage to pay the claims our insurance said they would be picking up the claim. I was very concerned that our insurance rates would go up in cost or that State Farm would not renew our policies when it was time to. I called the office and asked several questions regarding these issues. They reassured me that they don’t do that & the only way... read more
I have carried State Farm vehicle insurance for over 20 years. During that time I have submitted a total of two claims for repairs. Currently, I have a claim (my second ever submitted) for repairs to my vehicle. I provided information to the pocket estimate app (per suggestion after calling a live agent to begin the claims process) I chose to take my vehicle to the dealership repair shop due to the vehicle being less than two years old and my desire to have it fixed correctly. A week after I dropped it off the repair shop su... read more
My house was hit by an F4 Tornado in March of 2021. It is now December and State Farm will still not release my policy amounts. They originally under quoted the damage to my home. My contractor had to come back in and requote the damage to my home. The new quote was submitted to State Farm in September and they have still failed to approve the policy limit amounts. This is the worst service. They did not begin their requote process until October 16th. They stated they would have it completed 4 weeks later. We are now 8 weeks... read more
Good evening State Farm Team, I would like to understand why you guys are not paying the entire payoff amount when one of your insurers driving under the influence destroyed my car. Why do I have to be responsible when she is the one that caused all of this mess. I felt offended today when one of your agents asked me if I have gap insurance to cover the difference between what you are paying and what I owe. This was her fault so why do I have to pay extra for her mistake. Please help me understand. Thank you in advance.
State Farm Insurance Company ***** *** ******* *** * *********** ** ***** On 11/4/21 I was hit by another person who was under insured & who was at fault. Since they didn’t have enough coverage to pay the claims our insurance said they would be picking up the claim. I was very concerned that our insurance rates would go up in cost or that State Farm would not renew our policies when it was time to. I called the office and asked several questions regarding these issues. They reassured me that they don’t do that & the only way... read more
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,298 reviews.
Veronica Montgomery - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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