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Veronica Montgomery - State Farm Insurance Agent
- Insurance
- Indianapolis, IN
About this business
Location details
7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a new home September 30th 2021 and chose State Farm as my homeowners insurance. At the time I was very satisfied with my coverage however; on 10/19/2021 I came home to my bedroom, hall, daughters room and hall bathroom flooded. My new carpet had only been installed for 5 days. We were not even completely unpacked. I had to file a homeowners insurance claim after only 20 days in our house . All our walls and flooring had to be pulled out and dried out. My flooring was throughout the house and could not be matched ... read more
Business response:
January 17, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 07, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 12, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Underwriting Department Phone: 1-800-782-8332 State Farm Lloyds
Please don’t waste your money or time on this company they are over flooded with claims that they have a poor way of handling each claim. My claim was filed at the beginning of December, they were passing along different information each time. I felt as if I worked for them because nothing would get done unless I called to ask for updates. They kept referring me back to the app that literally didn’t have much information at at. When my claim finally processed 17 days later they decided to shortcut the estimate by adding in a... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL January 13, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *****To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2022, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution, and we w... read more
Please don’t waste your money or time on this company they are over flooded with claims that they have a poor way of handling each claim. My claim was filed at the beginning of December, they were passing along different information each time. I felt as if I worked for them because nothing would get done unless I called to ask for updates. They kept referring me back to the app that literally didn’t have much information at at. When my claim finally processed 17 days later they decided to shortcut the estimate by adding in a... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL January 13, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *****To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2022, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution, and we w... read more
State Farm destruction General customer service they have all these clauses that they don't tell you about they take your money every month will give you no assistance and your life is on hold until they decide what they want to do never would I recommend State Farm to anybody in the world they want their money every month but when you have to put a claim in forget it it'll take forever and they don't care your life is on hold they have their own codes and language just like lawyers do
State Farm should be ashamed of themselves!!! If I could leave -10 for stars I would! I am a single mother of six, and I have water damage from a recent storm in upstate **. I took the pictures reported it like I was suppose to, and they told me I didn’t do it soon enough, and I should’ve hired someone to have tarped my whole house???? I have black mold, broken windows and broken tiles inside my house and they said their not covering anything!!!! My parents have had them for house insurance forever and have never filed a cla... read more
State Farm destruction General customer service they have all these clauses that they don't tell you about they take your money every month will give you no assistance and your life is on hold until they decide what they want to do never would I recommend State Farm to anybody in the world they want their money every month but when you have to put a claim in forget it it'll take forever and they don't care your life is on hold they have their own codes and language just like lawyers do
State Farm should be ashamed of themselves!!! If I could leave -10 for stars I would! I am a single mother of six, and I have water damage from a recent storm in upstate **. I took the pictures reported it like I was suppose to, and they told me I didn’t do it soon enough, and I should’ve hired someone to have tarped my whole house???? I have black mold, broken windows and broken tiles inside my house and they said their not covering anything!!!! My parents have had them for house insurance forever and have never filed a cla... read more
State Farm refuses to respond to countless emails regarding my claim. They ignore my adjuster and my attorney as well. Worst company to ever be insured by
Business response:
Thank you for the opportunity to reply to your correspondence dated December 16, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 27, 2021, to address his concerns. We are continuing to work with the consumer to resolve this matter.
State Farm refuses to respond to countless emails regarding my claim. They ignore my adjuster and my attorney as well. Worst company to ever be insured by
Business response:
Thank you for the opportunity to reply to your correspondence dated December 16, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 27, 2021, to address his concerns. We are continuing to work with the consumer to resolve this matter.
Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent
How is Veronica Montgomery - State Farm Insurance Agent rated?
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,298 reviews.
When is Veronica Montgomery - State Farm Insurance Agent open?
Veronica Montgomery - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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