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Veronica Montgomery - State Farm Insurance Agent
- Insurance
- Indianapolis, IN
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wouldn't give them any stars if I could and think the 1.28 rating is still to high. Have been dealing with State Farm for about a month now trying to get our roof replaced after a hail store left damage to our roof. Called in the claim and with in several minutes had the adjuster scheduled to come out. During the adjuster's inspection he said that there was no evidence of hail damage but there was excessive foot traffic and factory defects in the shingles. First off the roof is almost 17 years old and your telling me there a... read more
Wow....where do I start? I am a return customer after having my license suspended due to fix it tickets. Received my license back and was all set to get back to this aweome company (snorts). Paid May insurance and Junes. Then insurance was cancelled. Apparently because of my newly licensed status (which NOONE could tell me on the phone) So ive been dealing with people who know nothing. As well as my "replacement agent" who took over my agency. He gave me the run around 5x with promises to have HIS supervisor contact me. NEVE... read more
Drop us after 40 plus years because we file 3 claims. State Farm only paid for our storm damage roof. Zero on the shower linkage. We have paid them thousands of dollars. They only paid $6,000 toward our new roof. They are not a good neighbor.
I called the claims department to try to understand why a claim was denied. I was talked to like I was stupid for not understanding. I was told I needed to go read our policies again. Every time I asked the same question again due to not understanding the first time I was told "I've already explained this to you". I was interrupted multiple times while in the middle of asking a question. I was interrupted by "hold on hold on hold on let me talk" each time. I have never in my life been treated so badly before. I just wanted t... read more
Massive crooks! They kept taking more money out of my account every month with no explanation why! I had them 3 months and dropped them! Will never use them again!
I would like to file q complaint on the most disposable and unprofessional agent i have ever spoken too. I recently got into a car accident, to get more details about my claim i called State Farm, and spoke to an Agent JERÓNIMO *******, From External Claim Resource. Not only was he extremely unprofessional and unethical but he was giving me different information from all other agents not knowing i had already spoken to various agents about the topic. Instead of assisting with my claim, he advised me about being liable to pay... read more
Business response:
Thank you for the opportunity to respond to your correspondence dated August 7th, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on August 13th, 2021, to address his concerns. We have reached a satisfactory resolution. Please let us know if you have any additional questions or concerns. Sincerely, Auto Injury Claims
Agent delivers information of un truth. Telling others someone has a POA allowing them to make decisions in my behalf.
State Farm as a whole does not even deserve one star. We filed a home claim on May 7, 2021. It has been a complete nightmare for almost three months. We have been loyal customers of State Farm for eighteen years and that means nothing. They refuse to call our claim what it is, which is a burst pipe. Instead they are saying it was a slow leak caused by wear over time. My handyman who has been doing this work for many years has seen many burst pipes just like ours. State Farm doesn't want to shell out the $5,000+ or a single p... read more
Horrible auto claims experience. I had to pay out of pocket around $1,500. What’s the point of having collision insurance if they don’t actually cover you? Not to mention, they took many days to actually getting around to looking at my claim. I’m going to switch insurance companies as soon as I can.
Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent
How is Veronica Montgomery - State Farm Insurance Agent rated?
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,295 reviews.
When is Veronica Montgomery - State Farm Insurance Agent open?
Veronica Montgomery - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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