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Verde Energy USA
- Electricity Suppliers
- Norwalk, CT
About this business
Location details
101 Merritt Pkwy, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to express my profound dissatisfaction with Verde Energy as the supplier of electricity in Massachusetts. I had enrolled with Verde in 2014 with a commitment for a fixed price contract for two accounts. In January 2015 and again in January 2016 Verde shifted my supply to a variable price increasing the cost significantly. When I called in 2015 they provided a refund and shifted me back to a fixed price (good for them). I had to call again in January 2016 when they raised my cost by approximately $0.04/kw. Again ... read more
Business response:
Dear *******, Thank you for your comment on Verde Energy USA. You are correct in that our fixed rates do expire after a set period of time and if you are not interested in keeping track of when your rate expires, choosing a 3rd party supplier may not be a good choice. My apologies that your experience with Verde did not meet your expectations. I do see that we have processed 2 courtesy payment checks for you the 1st on 12/7/2015 in the amount of $ 82.50 and a 2nd one on 1/5/2016 in the amount of $ 114.31. In addition, you st... read more
I've been I've had Vertie for three years and realize that I am paying twice as much for my energy that my neighbors I am paying nine point something and it is sold at six point something by Commonwealth Edison. I realized it because my bills we're running very high .
Business response:
Dear *****, I am unable to find an account with Verde Energy using your name/email. If you can email us directly: *********************** with your account number, I will look into it further. All my best, Karen M**** Customer Service Manager
Verde Energy USA, Inc. is violating my privacy my constitutional right of the 4th amendment. They stole my information and took action without my consent to change my electricity provider. I will take legal action if my privacy is violated again by Verde Energy or any of its branches. Media will be notified of its VErde's illegal actions against citizens.
Business response:
Dear ******* *****, I have emailed you directly with specific information about your enrollment with Verde Energy. I have looked up your account and see that you enrolled with Verde Energy through one of our marketing partners in ***** ****** **. I see that your account has been cancelled and you will not have Verde Energy as your supplier on your **** bill. I apologize for any confusion that may have occurred. Please feel free to contact Verde Energy directly if you have any additional questions/concerns: service@verdeenerg... read more
First, I want to say thank you to Ms. Jennifer M**** for being so prompt in regards to dealing with my rebate check in such a timely manner. Secondly, I am very happy being a Verde customer, because so far the rates have been great, but if they happen to go up a little bit higher than other companies, I still plan on remaining a Verde customer no matter what, mainly because of the fact that they use renewable energy. I think it is worth a few extra cents a month to try and save our natural resources. Sincerely, ****** ******... read more
Frequently asked questions about Verde Energy USA
How is Verde Energy USA rated?
Verde Energy USA has a 2.4 star rating with 245 reviews.
When is Verde Energy USA open?
Verde Energy USA is closed now. It will open at 7:00 a.m.
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