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Verde Energy USA
- Electricity Suppliers
- Norwalk, CT
About this business
Location details
101 Merritt Pkwy, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Before I cancelled my service 2 days ago I had them as my energy provider for over 10 years. I was on a monthly service contract because I didn't notice the contact expired. I don't know how long it's been going on and I probably still wouldn't have noticed if my bill didn't all of a sudden more then double it's normal amount. I've called twice first because I thought it must be some kind of error and the second to ask for assistance. I was nicely told "tough luck your the one who didn't read her bill". It was to depressing ... read more
Business response:
Thank you for your feedback. We truly apologize that your experience was not great. We'd like the opportunity to review your account to see if we can assist. Please email us at officeofthepresident@verdeenergy.com.
Repeated calls that appear to come from my utility company. Very long solicitation represented as “ the discount offer” of my electric/gas companies. When I declined their offer ( they was quo’s Ted higher than my current service) they then called me back 3 times & refused to take no for an answer. Had to hang up on them twice !
Business response:
We apologize for any calls you have received. We make every effort to ensure that all sales representatives that call prospective customers are conducting themselves in a professional and truthful manner. We absolutely do not condone spoofing or any of the behavior you mentioned. We would like the chance to investigate this incident. Can you please email us at officeofthepresident@verdeenergy.com? Thank you.
They call pretending to be *****. When I asked if they really were and asked for my account number, they didn't have it as they are not *****. Scam company using fraudulent practices to reach out to customers.
Business response:
We apologize for the call you received and would like to investigate further. We in no way condone soliciting our service in a fraudulent manner. Can you please email us at officeofthepresident@verdeenergy.com? Thank you
If I could give ZERO stars, that would be better. I have not and will not contract with this company. First of all, they have spoofed the number of my power supplier, so I can't block them, second, they have said that they WORK for my power supplier, which is a blatant lie, and third, they are RELENTLESS and have called me more times than I care to guess after I told them "no", I am NOT interested. How do I get rid of them? This is a horrible inconvenience to me during the day or in the evening. Even if it was a good deal, h... read more
Business response:
We apologize for your experience and would like to assist you with your request. Can you please email us at officeofthepresident@verdeenergy.com with your phone number so we can place you on our Do Not Call list? Thank you.
They are using a high pressure telemarketing firm, "* ***********", that engages in fraudulent activity including but not limited to hijacking the phone number of the local utility for caller ID, claiming to represent the local utility, claiming to have access to account information when they are clearly calling someone who isn't a account holder etc. Why on earth would I want to use a this company as my energy provider when they choose to a marketing approach that bombards my home with dozens of calls from liars & crooks?
Business response:
We can assure you that we do not condone the tactics that you have described and we are working to ensure that this does not occur. If you have received any recent calls, we encourage you to contact us at officeofthepresident@verdeenergy.com so we can investigate. Thank you.
They hire a third party Indian caller that switches you to their services without your approval! This has happened multiple times over the years and I have to go through the trouble every time to cancel!
Business response:
We apologize for any inconvenience you endured. Can you please email us at officeofthepresident@verdeenergy.com so we can investigate the enrollments? Thank you.
scam in transfer lied
Business response:
Hello Ms. ********. We'd like to confirm that our Office of the President has received your email and will address your concerns. Thank you.
The person who called pressured my wife into making a decision right now because of the lower rates. When the first bill arrived it was way higher. Will be canceling now.
Business response:
We are sorry to hear that you are not satisfied with the services. If you have not already contacted our Customer Service department, you may also email your cancellation request to officeofthepresident@verdeenergy.com. Thank you.
We had three people come to our door posing as Duke energy employees asking if we received a $100 gift card. They then proceeded to invite themselves into our home and use our bathroom and ask for food and juice. They made themselves comfortable and continued to ask our ****** *********** and where we went out on the weekends. This behavior is completely in appropriate and should not be tolerated. This company never mentioned their name and we got charged $190 to our bill. When I called customer service, the rep was incredib... read more
Frequently asked questions about Verde Energy USA
How is Verde Energy USA rated?
Verde Energy USA has a 2.4 star rating with 245 reviews.
When is Verde Energy USA open?
Verde Energy USA is closed now. It will open tomorrow at 7:00 a.m.
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