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VCA Pacific Avenue Animal Hospital is a 24 hour emergency veterinary facility hospital based in Tacoma, WA where your pet's health is our top priority and excellent service is our goal.
10234 Pacific Ave S, Tacoma WA & 18715 Pacific Ave, Spanaway WA, Tacoma, WA, 98444, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They got mojo back as soon as I got in the door. They understood money was and issue and well I had to leave him to get some meds through I.V. And when I got back I got 13 bucks back cause they over estimated. .meds treatment and doc visit..120.00 I was very happy!
Business response:
Susan, thank you for the kind review! It was our honor to take care of sweet Mojo, and whenever you need pet care again, we will be here!
Dr. Gintz and Dr. Christensen are awesome. Thank you for taking such good care of KK.
Business response:
We appreciate your wonderful review and kind words about our doctors! It's our pleasure to take care of your pet needs, MIcheline!
We have been going to VCA Animal Hospital for over 10 years and I trust them with all of my pets. I appreciate the fact that they are open 24/7 because you never know when you might need your vet. Dr Woods is fairly new there but she is very nice and so good with your pets. I'm glad she is one of the veterinarians there now.
That place is awesome. The staff is very friendly and the doctor we had for surgery was super supporting. They enjoy working with animals and treat their patients with love. I have seen vets which are absolutely emotionless and you feel lost trusting this person with your animals life, but this hospital makes you feel super comfortable leaving your pet in their hands. Also they are open 24/7 what's really a big plus.
Business response:
Thank you so much for your generous review, Samantha! Our team was happy to make your pet feel comfortable, as well as safe and nurtured after the surgery. Thank you for giving us the opportunity to treat your pets well, and we hope to see you soon for the next appointment!
I will never come here again, the receptionist (Emily) was extremely rude. While checking out and getting a large bill I asked to come back with the remaining balance and she treated me like a crook. I had no balance due to them and no record of non payment. She said this in front of a room full of patients and it was completely embarrassing. There are so many quality vets in this area I will take my business to.
Business response:
Please know the experience you describe does not align with our standards of care. We take your feedback seriously and would appreciate the opportunity to speak with you further. Please contact our hospital manager Crystal.Bernhardson@vca.com at your earliest convenience.
We have been bringing Murray, our 16 yr old Sheltie mix, to this facility since he was 8 weeks old and have been very satisfied with all aspects of this fine establishment and have boarded him many times through out the years to include a 4 month stay in 2001. Consider all the Vet Drs (especially Dr. Lisa Christensen)and the techs top-notch and value their services and opinions in regards to our dog's health and well being. Keep up the great job!!
Business response:
It's loyal clients such as yourself that remind us why we do what we do, John. Thank you for taking the time to share your positive VCA experiences with us on Facebook!
RIP OFF. To expensive. Value clinic is better Never going back..
Vca Pacific Avenue Animal Hospital has a 3.4 star rating with 580 reviews.
Vca Pacific Avenue Animal Hospital is closed now. It will open on Monday at 9:00 a.m.
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