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Vatland Chrysler Dodge Jeep Ram is a locally owned dealership helping our community with all of their automotive needs.
855 S U.S. 1, US-1, Vero Beach, FL, 32962, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The writer was timely and knowledgeable. was offered additional services, chose what I wanted . wasn't highly pressured as I have been elsewhere. He expedited the take in and had my car completed on time. The 20.80 overcharge for shop supplies is a no no
Bought a car from them one year ago and it had a “clean” car fax. Went to trade it in 2 days ago and it showed as having been in accident. Someone there didn’t give me an accurate car fax. Fraud.
Business response:
Tom, We don’t currently, nor have we ever used Carfax as most of Carfax is user input and a lot of the time inaccurate…with that being said the customer was never told the car has a “clean” Carfax as we would have no way of knowing this information. We would never give the customer a Carfax report as I stated earlier we DO NOT subscribe to Carfax. We use AUTOCHECK which is what ALL of the auctions use and the reports are done by government agencies so they are generally more accurate..that’s what our customer was given and/o... read more
These people are incredibly rude and unprofessional. I have dash cam footage of them jamming a part back into my transmission which is NOT how you get it to stick. (Just needed adhesive). The service manager (a heavier man) came out and yelled profanity at me and said “it’s not covered”. Wow. Unneeded. Avoid this place at all costs! Small claims court here I come.
What I just witnessed is INEXCUSABLE. I saw an African-American gentleman who was NOT behaving in any irrational way, asked to leave the premises at once because of his t shirt. His shirt said “Black lives matter”. A very overweight man who later was identified as the service manager told him “ALL LIVES MATTER, no service until I see that shirt pal. Tired of this crap on an election year”
Customer experience matters and I cannot say enough good things about Vatland and the outstanding service and attention they provide each and every time I take my Wrangler. Debbie and Terry always make sure I leave happy and this is why I drive out of my way, 42 miles out of my way, to have them service my Jeep. Thank you!!
If I could give negative stars I would. Brought my car in for one problem and another was caused while under their care. They refused to acknowledge that they made a mistake and wanted to charge almost 4K to fix the problem they caused ! They were extremely rude and unprofessional. I feel like I was completely robbed and abused. I am a hard working essential worker. The stress these people caused was so disappointing . Never again will I bring my business here. I advise all car owners to save yourself time, anguish and money... read more
Just met with Tony. He was extremely helpful and kind.
Good people ,outstanding sales service.
Just took delivery of my 2020 Gran Cherokee, Capt George made the process so pleasant, he i a wealth of knowledge on the vehicle and the buying process. Thank you George, I recommend you seek him out if you are considering a vehicle from Vatland, it was my second from George. Thank you
Business response:
Thank you for the continued business. We do appreciate it and are here for you no matter what.
Vatland Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,894 reviews.
Vatland Chrysler Dodge Jeep Ram is closed now. It will open at 8:00 a.m.
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