Vandergriff Honda

John B 

on BBB

a year ago

I recently visited with ***** in used cars at the Vandergriff Honda dealership (*********, **). Over several days, ***** and I negotiated the conditional sale of a car. Next, Aug. texted me that Vandergriff Honda would accept my offer. To cement the agreement, he sent me a detailed offer sheet showing the details of the dealer counteroffer as approved by his manager. I accepted the deal in the text message and told ***** that I would come in to pick up the car to satisfy the condition. The condition was that I was concerned ... read more

Aaron W 

on BBB

a year ago

Bait&Switch on price. Bought over phone, and sold before I got there. Trash dealership. 

SandyW 

on BBB

a year ago

I recently purchased a 2023 Honda Accord from Vandergriff Honda in Arlington and Was defrauded out of quite a bit of money. I was quoted ****** MSRP and $**** for my trade in. It was late at night, just believing in the honest human nature as a *********** Professional for over ********************************************************************************************************************************* $43, ****** took the **** off the added the tax back in. The bate and switch leaving out other sales people coming in loo... read more

Kristie L 

on BBB

a year ago

Went on Saturday 8/19/23 called and spoke to **** gave my information over the phone said he can sure help me get in a new car upon arrival I had a young lady help me and my husband I went over everything I needed and what I can afford and can't afford the young lady that help me and tried her best to sell the car to me finally came back after 4 fourth attempt to agreed on a payment after waiting 30 plus min to get the approval I hd sign the paper Stating I had agreed to that set monthly payment after everything was said and... read more

Lester S 

on BBB

a year ago

Bunch of amateurs that throw hissy fits and play small games to try and inconvenience you when you beat them at their own game. I'd be mad too if my job was to scam people and one guy (me) came up, made me look stupid, and ate my lunch. Got a GREAT price on my car, only because I was calling them out on all the dumb extras like $500 FOR NITROGEN. (THAT'S JUST AIR IN YOUR TIRES, FOLKS. DON'T FALL FOR IT!)I made a scene and made sure all the other people looking for a car heard me. Some people stopped talking to hear everythin... read more

BI I 

on BBB

a year ago

To ***: Vandergriff General Manager.This is to let him know about the dirty, underhanded tricks some of your employees uses to sell me a 2019 Honda Fit LX aka the lemon. I felt pushed off every time I had a problem with this piece of junk. Ive had small to big issues from wiper, loose bolts, tires, and other parts fallen off, to major stuff like gas cap coming off its own. ***** told about the recall of the gas cap. Plus also a rattling in the muffler. There was also a broken latch on the center armrest. No part but wanted t... read more

Jonathan M 

on BBB

a year ago

I bought my first car there last 2013. And these people here will steal your money. I tried to sell my car with positive equity of almost 5k of my other honda car and thought of making it down for a trade. Once we did the number it looks like the 5k does not matter and computed paying double the price for 5 yrs. for a used car. Im a honda person and all of my owned cars are from honda. After trying to buy from different honda location I came back to Honda Vandergriff because I thought they have a good offer but that offer is... read more

Joshua G 

on BBB

a year ago

Corrupt business - Tried selling my car where we agreed upon $28,250. ***************************** (a manager) comes out and says he is not able to move forward with the deal because of what we originally paid for the car. He said he would only be able to do $23-24K. After many back and forth comments, he returned to the original offer of $28,250. We signed all the paperwork at this time, but ******* kept trying to find any reason to justify backing out of the deal. He refused to give ** copies of our paperwork that we had ... read more

Terence W 

on BBB

a year ago

I felt discriminated against at this dealership for good reason to. I purchased a vehicle at Vandergriff Honda. Paid cash for it and never received my title because they thought that the money belonged to a bank instead of me when I told them at purchase that I would be pay cash for the car. I didnt receive my title, so I call them over and over and over and over to see where is my title. Finally I decided to go there in person to ask the management office, where is my title.The gave me the run around and treated me like I w... read more