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As a premier car dealer in Arlington, Vandergriff Honda has been one of the top choices for many Dallas-area drivers since 1963. We’ve also been a long-time community supporter, giving to organizations such as the Perfect 10 Charity, Christian Women’s Job Corp and Mission Arlington. At the dealership, we’re dedicated to helping people find the right sedan, SUV or truck for their needs. Not only do we have an impressive selection of new and used Honda cars for sale, but also many used cars from other manufac... read more
1104 W Interstate 20 W, Arlington, TX, 76017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Vandergriff Honda lost my business PERMANENTLY due to (1) highly questionable business practices, (2) unprofessionalism, and (3) complete lack of integrity Issue 1 My 2010 Honda Accord (130K) had the check engine light come on 4x in 50% profit margin for the dealer After explaining this to my contact, he spoke to ******* *** and ******* bumped the outright offer on the car to $5K. I told ***** "deal," but that it would take ~2 hours for me to get the title from home to the dealer Upon arrival, ******* changed his mind and sa... read more
Vandergriff Honda lost my business PERMANENTLY due to (1) highly questionable business practices, (2) unprofessionalism, and (3) complete lack of integrity Issue 1 My 2010 Honda Accord (130K) had the check engine light come on 4x in <9 months. ****************** failed to figure it out. They had me keep replacing expensive parts. I spent thousands cumulatively Issue 2 Materially questionable business practices As a result, I asked them to give me a quote to buy my car outright (this was in writing to my service advisor) and ... read more
*** did an excellent job..His team was very professional..Highly recommend..
My experience with purchasing my dream car was an headache. I had people who wanted to help me but still make a sell off me.then I had others who didnt care. I really want to get my old car back that I sold to them this week. I never had this many issues with ****** as I have with Honda. I really broke down crying in the financial office because I had to pay for NEW tires when I asked the salesman about the used tires on the car to be replacedthey said they couldnt. I was pushed to sign up for mechanical warranty when the ca... read more
**************** was amazing up to one day after I leased the car 1. I had to go in 2 times to sign paperwork 2. The plates finally made it but they were not handicapped 3. They said I never told them that I wanted them yet they took my plates of the other car and I pointed out to the sales man I need handicap plates 4. I went to resolve problem, salesman was very rude hes last words you do it well pay for it. He doesnt understand that Im disabled
I went to Vandergriff Honda to purchase a Honda accord everything was going well at 1st. I agreed to the contract for 5.9 % $670 72-month finance. When I made it to the financing office I got harassed for about 30 minutes about the extended warranty! I told him repeatedly I didn't want to purchase it! We finally came to an agreement for the warranty! 72 months $685! He said he was getting paperwork together to sign, and he said the printer was not working so he would have to send it by email, I never received the paperwork f... read more
I was interested in a truck for sale by Vandergriff Honda - **** Raptor. I reached out to them to work on the price and the Sales *********************************** told me that they had sold it already and said verbatim. "They got a good deal because they decided to negotiate like men in person".What a horrible way to speak to a potential buyer. At the very least he needs to be reprimanded. I'll never step foot in this dealership ever and l'lI be sure to tell others to avoid it. This post will also be added to the BBB webs... read more
Business response:
************** we are sorry that this was the interaction you had one of our sales staff. We will address this with him today, and make sure this doesn't happen in the future. I appreciate you bringing it to our attention, and know that this is not how we do business. The deal on that truck actually fell through and it is available, if you would be willing to give us another chance we can get you with one of our top sales people.
Well I took my car in for a warranty extension.. For the ac condenser so after they diagnostic on the paperwork, it said it was my condenser that needs to be fixed. The mechanics and supervisor said no so they end up changing my oil told me to drive it around for a week I start hearing noises I had someone to check my oil. There was no oil there drove it to Honda and I believe I still didnt see any oil. He said it was they took it to the back just for him to come back and tell me its my engine and they see metal platings in ... read more
I went to this dealership February 10,2024, to purchase a specific Honda that I had seen online. Once I arrived I spoke with a *********************************** I let him know the vehicle I was interested in he claims to have went to pull the vehicle but came back to me and said that car has a recall on one of the parts it can not be sold, I cant even show it to you I told him ok and was prepared to leave. He and his manager insisted they had another car in the price range and mileage range that I wanted and being that it ... read more
Business response:
We are sorry that you are going through this. The Honda Civic does have a recall on it, and there is a "stop sell" until the repairs can be performed. We want to make sure that if we have something that checks all the boxes you are looking for, we offer it. I will be reaching out to discuss this matter further.
Vandergriff Honda has a 4.4 star rating with 7,519 reviews.
Vandergriff Honda is closed now. It will open tomorrow at 7:00 a.m.
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