Vanderford Air & Plumbing

Audrey Y 

on BBB

a year ago

My AC has been out since Thursday August 10th….was told we would have air conditioning by Monday August 14th or Tuesday August 15th….Told my husband this morning that they would NOT fix our air conditioner UNLESS I took down my ******** post and ****** comment….I took them down ( but will be putting them back up) and was told it will be Friday August 18th before we will have AIR CONDITIONING in this TRIPPLE DIGIT HEAT 

Anthony G. 

on BBB

a year ago

I have used this company for two years to maintain my AC system first year and a half with no problems. They called and scheduled my maintenance and were prompt with any repairs. This last time, they were an hour late to the scheduled service window. I said ok, no issues; it was inconvenient, but it is the start of the summer, and there are always a lot of calls this time of year. I was slightly annoyed I was having any issues because I keep it under maintenance, and the tech showed up right in the middle of dinner, but hey,... read more

Margaret L 

on BBB

2 years ago

I was very disappointed with them, as a matter of fact, I felt they took advantage of my age and being a widow. Their unit broke, due to no fault of theirs, but the said it was under warranty so I waited until they received the part, that took 2 1/2 months. Meanwhile, I went through a freeze… They called at the end of January and gave me an invoice of $214 for trip fees and a fee to send the broken parts back to the mfg. company. Well, when they arrived the tech handed me an invoice for $1,325.00…they said it wasn’t covered ... read more

The Rambers 

on BBB

2 years ago

Absolutely 100% fair, professional, top notch family oriented company!! I'd recommend them to anyone!! We got an entire system put in & have never been so impressed with their fabulous service! Thanks Vanderford Air! The Rambers 

Kate T 

on BBB

2 years ago

Vanderford Air came out on 7/13/19 to look at our A/C because it wasn’t working. We hired them to replace the HVAC system. On 7/16/19 we also hired them to replace the furnace. The furnace was still working when we hired them initially but stopped working during the HVAC installation process. Less than one week later Vanderford came out again to service the unit as it was not working. They replaced the coil, free of charge. On 8/29/19 my husband signed a 10 year labor warranty agreement, which we were credited (on the invoic... read more

Sharon C. 

on BBB

3 years ago

Vanderford Air serviced my heater. We made an appointment, They contacted me to let you know when the technician was leaving another job and heading my direction. I loved this because I didn’t have to sit at home and wait all day like with some companies. They were on time and still let me know that they were 15 minutes away. The technician Kevin was very polite, professional, courteous, and obviously well trained because he completed the repair on my heater. He takes the time to show you the part that is failing and show yo... read more

libby w 

on BBB

3 years ago

I had this company come out and do a routine ac check and was extremely happy with the technician. He was very thorough and explained everything in great detail. Highly recommend. 

Tammy K 

on BBB

3 years ago

I couldn't be happier than I am with the service provided by Vanderford Air. Les answered all my millions of questions, provided great service, cleaned our vents and provided amazingly clean air with the new media filter and a uv light. Do yourself a favor and call Les! 

Laura P. 

on BBB

4 years ago

Scheduled an appointment and they never showed. They did call...an hour after the scheduled appointment window had ended to tell me they could "find someone to head out to my location in about an hour". How vauge is THAT?!? I would prefer to give my business to a company that respects the time of others.