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Van Aken Pet Hospital

4.0

About this business

At Van Aken Pet Hospital, we are committed to providing exceptional care for all of the animals that we provide treatment for. Over the years we have developed a sterling reputation among our patients in the Phoenix area for offering unparalleled service in a warm and inviting atmosphere. Our experienced doctors and staff are able to provide a wide array of veterinary services, including: • General Care • Spay and Neuter • Surgery • Dentistry We realize that your pets are more than just animals, they are ... read more

Location details

3869 W Indian School Rd, Phoenix, AZ, 85019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0436 reviews
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Mary B.'s profile image
14 years ago

Excellent care received at Van Aken I have only experienced excellent care at Van Aken from the staff and especially Dr. Johnsen. I feel quite qualified in making this statement as I have had close to 100 animals cared for by the staff and have NEVER experienced any issues. As a matter of fact it has been quite the opposite...I can not tell you the number of times the staff has made room for emergencies ...I mean I have picked up an animal and literally called while driving and they have had staff and Dr. Johnson ready for a... read more

Christi H.'s profile image
Christi H. 
14 years ago

There are 2 sides to every story Aah, the internet. Anyone can write anything. There are always 2 sides to every story. So here is my side. I have worked for 11+ years in the field with many vets and many hospitals. I have not always taken my pets to the hospitals I used to work for due to a lack of trust. However, I have worked for Van Aken for 2 years and I completely trust Dr. Johnsen and my coworkers. She is the most competent and compassionate vet I have ever met. She expects 100% from her employees and why shouldn't sh... read more

Tracy F.'s profile image
14 years ago

The Van Aken Butcher - Suzanne Johnsen On 1-25-08 my 8 month old Chihuahua Hamlet was neutered/butchered at Van Aken by Suzanne Johnsen. Luckily Hamlet received medical care from a competent vet in time and we were able to save his life. Suzanne Johnsen lied about what caused the problem. Please see my web page at www.myspace.com/tracysreviews to view pictures and read the public records of others who have reported their bad experiences with Ms. Johnsen to the Arizona State Veterinary Medical Examining Board. 

Woohoo M.'s profile image
14 years ago

"FRIENDLY" is not in the title... Went to this clinic as a returning customer. I left my money in my vehicle. I asked a lady at the front desk if I had time to run out to get my money (and run I did). She was fine with that. ( Payment needed to be made before services were preformed.) Some other woman with a piss poor attitude made a nasty remark due to my poor preparation in not having payment ready and loosing my place in line...which I NEVER made a fuss about. I nearly walked out, but decided to stay since I was already t... read more

Christirenee H.'s profile image
Christirenee H. 
14 years ago

Van Aken Pet Hospital is AWESOME! VAN AKEN IS AWESOME!I would like to give my personal accounts of my multiple experiences with Van Aken. I find the front office cozy and they have coffee, soda machines, and TVs with the Dog Whisperer(I love him)! The girls at the front are sooo busy, but they always make time(with a smile) to take care of my needs. The parking in front is limited; however, they have plenty of space in the back (no problems). I find the teks friendly, courteous, and knowledgeable. Let me tell ya'll, I have s... read more

Cathleen C.'s profile image
Cathleen C. 
14 years ago

Compassion for animals and their people's wallets I've used Vanaken for my own pets, for strays, and for feral cats who have needed help. Dr. Johnson is a wonderful and loving vet. The animal hospital is in a low rent part of town, and the waiting room furniture is old... probably second hand. But I'm glad to forego the trappings of more expensive vets in order to make medical help more affordable for families who would otherwise forego giving medical attention to their pets. 

Alexis Y.'s profile image
14 years ago

Good Business I was referred to Vanaken by a friend of mine who had used their services before. They took wonderful care of my dog. The place was immaculate, and the vet is really caring. I was told by another vet that my dog would need all sorts of expensive surgery, and when I took him to Vanakens for a second opinion, I found out that was NOT the case. Thanks Vanaken. 

Sara G.'s profile image
14 years ago

WHAT A CROC! Shame on You! I had a puppy with a hurt leg and was referred to this place because it was less expensive and at this point I would try anything to get my dog taken care of. Prior to going to this vet, I was trying to find any means to pay for her care and was searching the internet when I came across CareCredit.com - a credit program for things like this - I applied and was denied, but it was worth a shot. I did take my puppy to vet and was quietly appalled at the condition, but would do what needed to be done t... read more

Kimberly M.'s profile image
Kimberly M. 
14 years ago

A Hospital Where Pets are Left Alone to Die! I will never take another pet to this hospital. My dog was very sick and we decided to do what we could to save her. At first, I thought they wanted what was best for her, but it soon became clear that no one there had my dog's best interest at heart at all. Instead she went under numerous needless surgeries and suffered endlessly. And even though she wasn't able to eat and was not showing signs of improvement, this so called "hospital" apparently leaves their animals alone at nig... read more

Frequently asked questions about Van Aken Pet Hospital

How is Van Aken Pet Hospital rated?

Van Aken Pet Hospital has a 4 star rating with 436 reviews. 

When is Van Aken Pet Hospital open?

Van Aken Pet Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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