This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Valvoline Instant Oil Change service centers are always ready to take care of your car or truck on the spot. For most of our services, you stay in your vehicle while our skilled technicians work on your vehicle. Only we have you back on the road in about 15 minutes or less. Save money today with our oil change coupons and specials. Find one of our more than 850 convenient locations near you and discover how our certified technicians can quickly and expertly keep you and your car or truck moving forward.
2514 Allison Ln, Jeffersonville, IN, 47130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Horrible service after asking not to drain oil until I see where the oil leak was coming from but nope let’s drain the oil make a few dollars of of me and then say oh btw you’ll have to get a oil change again after you change your oil pan seal. Pathetic and mostly young kids in here who lack customer service a great deal. I have no idea why if you know I have a oil leak and i tell you to wait why would you change it? I will never be going back here again.
Business response:
Hi Chris. I am sorry to hear you experienced an oil leak following your service in Jeffersonville. We would be happy to look into and address this further with you. Please email us at customercare@valvoline.com with your invoice or VIN number and reference Case #73290, we would be happy to help!
I pulled to the shortest line for an oil change. one of the techs had me move lanes. I've waited an hour and half in this lane. so far they've done 2 oil changes and 45 minutes in to the third. I'm still waiting. The shorter lane I was in originally, 3 people that came in after me have had their oil changed and left.
Business response:
We apologize for any inconvenience caused by the extended wait time for your visit Allyson. We expect our customers to be promptly greeted and advised of any wait times. If there are charges such as the vehicle in front electing to have additional services we expect you to have been updated immediately. We would like to make this up to you. If one vehicle has been waiting longer in a different lane, we expect our team to arrange the vehicles to honor the first come, first served policy. Please send us a DM with your service ... read more
When I went in I expected my oil change to take up to 45 minutes. However all was said and done in 20 minutes. Very surprised and pleased when they allowed me to see a live feed of them changing my oil properly.
Business response:
Thank you for stopping by and for sharing your experience, we hope to see you again for your next visit!
Jacob is a stellar employee!! Thank you for the laughs and awesome personality. Most of all, excellent job, man!
They're always super busy when I have the time to go (todsy I was car #11 in line and waited about 2 hours), but they never complain nor make the customers feel as if they're unwelcome. Tyler was my contact today, and he even had Auto Zone speedily deliver a filter I needed that they were out of.
clean easy experience. customer service is important to this location!
Wonderful service! In & out in 15 min. Friendly,helpful staff!
Horable service! on 1/22 Valvoline told me they couldn't change my oil. They didnt have the correct tool. so they put my skid garde back on. I called another Valvoline today 1/23 and they did. I stopped in and after removing my skid plate they tell me my drain plug was stripped. so Alison LN location stripped my plug and didnt tell me. Instead told me they didnt have the correct tools.I had to drive back to Alison LN to get it fixed. It's now 3hrs to change oil. Once they got the drain pluge off they realized they didn't hav... read more
Way too expensive... I was charged $155 for oil change, air filter, tire rotation, & new set of rear window blades. I asked how much the blades were before they changed them and the guy told me it was only $10. After I had looked at my receipt, I saw that they charged me $20! My husband is pissed. Not going here again...
Valvoline Instant Oil Change has a 4.4 star rating with 706 reviews.
Valvoline Instant Oil Change is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com