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Valencia BMW

4.4

About this business

Location details

23435 Valencia Blvd, Santa Clarita, CA, 91355, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.44,638 reviews
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Tara Trimarco Powell's profile image
Tara Trimarco Powell 
recommend  Recommended
5 years ago

Great experience thanks to Corey Biller, he was honest and so patient with us! Will definitely buy again from Corey, we love our new X5! 

Kevin Stringer's profile image
Kevin Stringer 
5 years ago

Very disappointing. You buy a $35k car, in finacining they make you sign 'buying vehicle as is' and when they drive up to give you the car after all has been signed... turns it only has one key. Asking them to pay/order a 2nd key, they decline and say sorry, you bought 'as is'. Everything was great up until then... then they cheap out on $500 when I just spent $35k... maybe the GM needs to read ISMs in Action by Dan Gilbert again. 

Business response:

Hi Kevin, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help. 

Deb Warner's profile image
Deb Warner 
recommend  Recommended
5 years ago

We purchased a CPO 2017 X5, they had cleaned it and put a very fragrant scent inside the car (think gas station scent). Also, there were large scratches on both bumpers, which they fixed for us, but this required us to take two trips from Central CA. They were generous and paid for our gas. Overall a good experience. We have purchased several BMW’s. This was a 4 star experience. The scent is still there. We are working on it as, we love the car. 

Business response:

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels! 

Edward Davis's profile image
Edward Davis 
recommend  Recommended
5 years ago

Fast, professional service 

Business response:

Thank you for being our customer, we appreciate your kind words! 

Bruce Brutschy's profile image
Bruce Brutschy 
recommend  Recommended
5 years ago

Matthew Beair was awesome. Service was outstanding and finished while I waited. Highly recommend!! 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Brooks AD's profile image
Brooks AD 
recommend  Recommended
5 years ago

We recently purchase an X3 m40i from Leo at BMW Roseville. Leo had been working with us since March on trying to find the exact car we wanted and was patient every step of the way. He was also responsive and knowledgeable about the brand and guiding us in the right direction. After months of searching Leo led us to our purchase and did so in a perfect manner and made us beyond happy and comfortable. It was a great experience and one we never had before at a dealership. Till this day even after the purchase he has remained in... read more

Egiche Angela's profile image
Egiche Angela 
5 years ago

I went for a recall correction , it was cold welcoming and process , the service person didn’t even talk to me when i was picking up the car , i asked for the battery cable to be tightened they said they battery is to small, okkk... anyway unless your paying $300 for an oil change and car wash dont expect much customer service ... 

Dan Landers's profile image
Dan Landers 
recommend  Recommended
5 years ago

BMW Of Henderson is the best place in the Las Vegas Valley to have your BMW serviced. They are honest, sincere, and their workmanship is second to none. 

Business response:

Hi Dan! Thank you for reaching out, we're happy to see that you were satisfied with our level of professionalism and expertise. Happy Motoring! 

Jeremy Braxton's profile image
Jeremy Braxton 
recommend  Recommended
5 years ago

Joseph is professional and very helpful 

Frequently asked questions about Valencia BMW

How is Valencia BMW rated?

Valencia BMW has a 4.4 star rating with 4,638 reviews. 

When is Valencia BMW open?

Valencia BMW is open now. It will close at 9:00 p.m.  

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