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Vaden Volkswagen

3.7

About this business

Location details

9393 Abercorn St, Savannah, GA, 31406, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.7269 reviews
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Victoria Lynn McAdam's profile image
Victoria Lynn McAdam 
7 years ago

I will be seeing these guys in small claims court. Worst customer service within the service department. They did over 1200 dollars worth of work to my car without my consent. If you are active duty military beware. They have no respect for your service. 

Business response:

Victoria, we are very sorry to hear about your experience, as a a positive customer experience is our number one priority. Please reach out to us at 912-629-3407 to discuss this matter in more detail. Thank you. 

Van Nguyen's profile image
Van Nguyen 
7 years ago
Carrie Morgan's profile image
Carrie Morgan 
7 years ago

Great service, Joe Joe went all out to get me the car I wanted. 

Business response:

Thank you, Carrie! We are always happy to help and love hearing that Joe took such great care of you! 

Miranda Desiree Escamilla's profile image
Miranda Desiree Escamilla 
7 years ago

Business response:

Thank you for this great rating, Miranda! 

Pj Blair's profile image
Pj Blair 
7 years ago

Business response:

Paul, we are very sorry to see this feedback. A positive customer experience is our number one priority. Please reach out to us at 912-629-3407 to discuss this matter in more detail. Thank you. 

Brad Fields's profile image
Brad Fields 
7 years ago

Business response:

Thank you for the 5-star review, Brad! 

Thomas Vaughn's profile image
Thomas Vaughn 
7 years ago

Beware. This company has said a corvette is available. Then it’s sold. Then it’s available with a higher price?! Aka- they had interest in it and knew that they could rip someone else off. That’s a crooked, dirty business. I wouldn’t trust them. I was willing to drive 150 miles for this car— but they then realized they could make more and LIED. The car is on their lot, now for $2000 more. And they said “it would be worth your while to come negotiate”. This was at the lower, market value. HA! Worth my while for you to say it’... read more

Business response:

Thomas, we are so very sorry for this mistake! Management has looked into this and confirmed that the Corvette was sold during the time frame of your buyer inquiries. Our fleet database and websites “talk” to each other, so when we receive a vehicle that’s eligible to be sold it will automatically upload to our website. With that being said, when a vehicle is sold it should automatically be removed. We’re unsure as to why it’s still listed online (and especially why it was originally listed with an incorrect price), but our ... read more

Gail Jenkins's profile image
Gail Jenkins 
7 years ago

I bought my car there in 2015 and they are always good at reminding you of your oil changes and xcetera. They are always kind and polite to to their customers. Sometimes I feel there is such a long wait. If after your service you have an issue they are willing to correct whatever might have been wrong and that I do appreciate. Furthermore, overall I am satisfied with my services. 

Business response:

Gail, thank you so much for your feedback! We're actively working on solutions regarding wait times and we thank you for your patience. Customer satisfaction is extremely important to us and we're delighted to know that our team was able to correct the situation! 

Stephanie Bankosh Sevier's profile image
Stephanie Bankosh Sevier 
7 years ago

Business response:

Thank you so much, Stephanie! 

Frequently asked questions about Vaden Volkswagen

How is Vaden Volkswagen rated?

Vaden Volkswagen has a 3.7 star rating with 269 reviews. 

When is Vaden Volkswagen open?

Vaden Volkswagen is closed now. It will open at 9:00 a.m. 

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