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Used Car Factory
- Used Car Dealers
- Charlotte Hall, MD
About this business
Let The Used Car Factory show you how easy it is to buy a quality
Location details
27705 Three Notch Rd, Charlotte Hall, MD, 20659, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedRecently, I was in the market for a new /used vehicle and came across a vehicle online being advertised at the Used Car Factory. I called and communicated with Kevin Gentry, who spoke so pleasant and friendly on the phone. He invited me to come and look at the advertised vehicle so I drove down to take a test drive. He provided directions this establishment as well as he called to check up on me to make sure I didn’t get lost on my way. He was a phenomenal and very pleasant car salesman to work with throughout my entire purc... read more
Kevin and the whole crew were great. Got me the best possible deal with a great interest rate. Only bad thing is their putting green doesn’t have a regulation cup on it and the greens a bit fast 😂 Awesome and easy experience!
made a purchase Sept 12th, 3 days later started having problems and now it's October 29th and it's still not fixed and undrivable, this dealer would be great running a fruit stand selling lemons
The easiest car buying experience I’ve ever had. In and out and very helpful from step one. Absolutely recommended.
The people at The Used Car Factory are all hard working dedicated folks! They were fun to work with and eager to earn my business! I won’t hesitate to contact them if I have any questions about finding that special car. They certainly helped me find mine.
Words cant express the warm feeling of great professionals at the Used Car Factory. Kevin made me feel at home when he greeted me with the warm, welcoming hand shake of a salesman with great people skills. His personality is beyond reproach. l mean you cant find that southern hospitality in the DMV often. These folks are the Gold standard of car sales in southern Mayland by far. Looking forward doing business with you in the near future.
Was lied to about vehicle features, was lied to about loan amount we qualified for, was given a vehicle that was in the process of being returned for sale and cleaned out, had dry milk stains on the seats in the back, food wrappers under them and in the air vents, and now we have a van we never wanted that has $10,000 negative equity on it because Art said " Well that's all you qualify for".I will never buy from them again or recommend them. Oh not to mention the 1 month long hassle of them calling saying we need another let... read more
If you're in the market to purchase a vehicle, I wouldn't hesitate about going to The Used Car Factory. The individuals that work there see you as a "person", not a "potential sale". They provide great customer service. While being attentive, they listen and will find the best fit for you or what you are looking for. Kevin, Lorrie and especially Steve were all great! My family recently purchased 2 vehicles from them in less than a week. Not only that, this wasn't our 1st time buying from there. We've also purchased 3 other v... read more
Frequently asked questions about Used Car Factory
How is Used Car Factory rated?
Used Car Factory has a 4.6 star rating with 474 reviews.
When is Used Car Factory open?
Used Car Factory is open now. It will close at 6:00 p.m.
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