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Used Car Factory

4.6

About this business

Let The Used Car Factory show you how easy it is to buy a quality 

Location details

27705 Three Notch Rd, Charlotte Hall, MD, 20659, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.6474 reviews
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Caitlin West's profile image
Caitlin West 
4 years ago

was sold a car that the check engine light came on after two days of driving it . took it in and they "fixed" the timing chain . after we got it back the rattling continued and the check engine light is back on . i feel like they are waiting until the warrenty is up so they dont have to fix it under warranty. it sounds like its about to break down . i am extremely upset with them for selling me an unreliable vehicle 

Donnetta Davis Gross's profile image
Donnetta Davis Gross 
recommend  Recommended
5 years ago

Just bought another car from here. Always low mileage and dirt cheap. Ask for Kevin. He hooked me up. Thank you Kevin for making sure my payment is low 

Elizabeth Gray's profile image
Elizabeth Gray 
recommend  Recommended
5 years ago

Art Reeder and the gentleman in the finance department (sorry didnt catch his name) were AWESOME!! I tell you, I couldnt be more happier with the car, the service and the time it took to hadle the whole transaction. The car is in great shape, they worked to get us what we could handle financially with the extras thrown in with not so great credit, and it was the quickest Iv ever been in and out of a dealership. I would highly recommend this place!!! I really didnt think we were gonna walk away with a vehicle today that I wan... read more

Chrissy Gates's profile image
Chrissy Gates 
recommend  Recommended
5 years ago

Kevin was GREAT, and worked hard to get me what I wanted. We went back a few weeks later a bought a second vehicle. Highly Recommend! Kevin Gentry was amazing 

Ken Gould's profile image
Ken Gould 
recommend  Recommended
5 years ago

Kevin was great. We had a terrific experience, and we love our new Jeep Cherokee. Highly recommend! 

Lauren Tawney's profile image
Lauren Tawney 
recommend  Recommended
5 years ago

Kevin was phenomenal! he was extremely professional and kind!got there and he worked with me on what I wanted and found me EXACTLY what I needed! in and out process! I would highly recommend!!!!! Thank you so much kevin for all your help! 

Michael Campbell's profile image
Michael Campbell 
recommend  Recommended
5 years ago

Great owners Phil and Sean brand new store New Inventory cat art Kev Lori .. will take care of you ❤️🙏🎁🇺🇸🔥😇👍🏻🎈🐟☝️✅ 

Tyler Martin's profile image
Tyler Martin 
recommend  Recommended
5 years ago

Went in knowing what I wanted and Kevin went every extra step to make sure I left satisfied. The Used Car Factory team worked with me from lowering my interest rates, all the way to lowering my monthly payments to something that was more manageable for me. I left to shop around prices, found some competitive offers, but Kevin always looked out for me and my Car buying needs. I came back the next day and accepted his offer and couldn't be happier. Thank you Kevin, and thank you everyone at The Used Car Factory! 

Timmy Oconnor's profile image
Timmy Oconnor 
5 years ago

Bought a 2005 f250 from the used car factory back in October, had a handful of issues with the truck they argued every bit of the warranty. After fixing some things some things were not addressed like the injector code attached. I now have to pay out of my pocket for injectors to make this truck correct. 

Frequently asked questions about Used Car Factory

How is Used Car Factory rated?

Used Car Factory has a 4.6 star rating with 474 reviews. 

When is Used Car Factory open?

Used Car Factory is open now. It will close at 8:00 p.m.  

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