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US Storage Centers

4.9

About this business

Since our founding in 1985, US Storage Centers (USSC) has helped thousands of people organize their lives by delivering convenient and affordable self storage solutions. We currently own, operate and manage over 120 storage facilities across the country. 

Location details

540 Hillside Avenue, Needham, MA, 02494, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.9816 reviews
Select a rating
Sam Hall's profile image
Sam Hall 
recommend  Recommended
4 years ago

Dee was super helpful and aided in setting up the storage unit for my company's needs! Thank you for the great rate & solid customer service. 

Gwendolyn Williams's profile image
Gwendolyn Williams 
recommend  Recommended
4 years ago

Thank you Stephanie, best customer service I have experienced ever. I feel confident about trusting my belongings at US Storage, the place is very clean, secure and you have access to your storage until 10 pm. 

Kelly Lyn's profile image
Kelly Lyn 
recommend  Recommended
4 years ago

Highly recommend!!!! by far the best storage experience I've ever had!! The website was very user friendly, Nicole was fantastic helping me get checked in, and Ron followed up with me the next day! I have used other storage facilities before and did not get this level of service! Plus their pricing is lower and they allow month to month instead of roping you into a year contract! 

Rhonda Santilli's profile image
Rhonda Santilli 
recommend  Recommended
4 years ago

I had a great experience and would recommend it to everyone whom is looking for a safe professional please to keep your belonging. 

Betsy Lanham DeAnda's profile image
Betsy Lanham DeAnda 
recommend  Recommended
4 years ago

It was great! I’ve actually shopped around a bit before I was recommended to y’all. When I went in, Keonna was there and sooo friendly and helpful! She answered all my questions, some before I even asked! She gave me a great deal and was just awesome! Best customer service I’ve had in a long time! I’ll definitely recommend you to my friends and family! 

Samantha Dotson's profile image
Samantha Dotson 
4 years ago

My experience was horrible at this location and I’m getting the run around no matter how many times I reach out. My storage unit was broken into and my valuables were taken this has been an emotional and traumatic experience I pray what happened to me doesn’t happen to anyone else.They say they have cameras but the lady advised they don’t work and she has been advising them to get more for months. Ironically another tenant who owned 3 different units possessions were in my unit. My local authorities have contacted me more re... read more

Business response:

Hi Samantha, we are very sorry to hear about your recent experience regarding the break-in of your storage unit. We would like to further connect and offer any additional help towards this situation. Please send us your best contact information to contactus@usstorage.net and we will be sure to have a manager reach out to you. Thank you. 

Tom Hardinger's profile image
Tom Hardinger 
recommend  Recommended
4 years ago

You guys are GREAT!!! From start to finish, accommodating the parking of the big rig making our delivery to choosing units close to unloading area and increasing the number of units rented to 4 although our reservation was only for 2. Thank you guys for making our experience stress free! 

Tom Hardinger's profile image
Tom Hardinger 
recommend  Recommended
4 years ago

Great Service! Ally met all of our needs and accommodated all of our hurdles. Room for a big rig moving truck! Provided 4 units in close proximity to our unloading in spite of the fact that we had only reserved 2! No hassle all day long and we were there for nearly 9 hours unloading and organizing units. Cost effective, friendly, courteous and professional service, no hassle move in! I highly recommend these folks and appreciate all of their efforts to accommodate us! 

Alma Griffith's profile image
Alma Griffith 
recommend  Recommended
4 years ago

No pressure! I feel very comfortable and safe at my US Storage facility, I have been back and forth for years because of lifes problems, I have always found patience and concern according to my needs. Employees are never to busy to acknowledge me and because I have property there they make me feel like family, I always feel they are waiting to help. The whole truth😊 

Frequently asked questions about US Storage Centers

How is US Storage Centers rated?

US Storage Centers has a 4.9 star rating with 816 reviews. 

When is US Storage Centers open?

US Storage Centers is closed now. It will open tomorrow at 9:30 a.m. 

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