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US Storage Centers

4.9

About this business

Since our founding in 1985, US Storage Centers (USSC) has helped thousands of people organize their lives by delivering convenient and affordable self storage solutions. We currently own, operate and manage over 120 storage facilities across the country. 

Location details

540 Hillside Avenue, Needham, MA, 02494, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.9816 reviews
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Michelle Martinez's profile image
Michelle Martinez 
recommend  Recommended
4 years ago

I just moved over to US Storage from another storage 1 mile away. At my previous storage facility I had tried to move to a bigger unit and they refused to give me a price break or pro rate when i had been with them for over 10 years. I decided to try US Storage and I’m happy I did. The site is much easier to get in and out. Jay was very friendly and helpful. He struck me as a very honest and helpful man. Place is kept very clean and my unit was very clean this site is walking distance to Walgreens, ace hardware, auto zone, c... read more

Eleanor Moore's profile image
Eleanor Moore 
recommend  Recommended
4 years ago

Very helpful and friendly 

Jim Mason's profile image
Jim Mason 
4 years ago

Inability to communicate, process autopay late & then charge me late fee's when I've had autopay for ten years, failure to immediately refund overcharge, mice invade my locker due to inadequate pest control, Don't return messages via phone and email. No communication skills and never answer their phone.👎👎👎 

Cathy Mckinney's profile image
Cathy Mckinney 
recommend  Recommended
4 years ago

Very fast & professional experience. 

Gail Ondaine's profile image
Gail Ondaine 
recommend  Recommended
4 years ago

I would recommend U.S. Storage. The facility is very clean and reasonably priced. I love that it is month to month. 

Ellen Dayan's profile image
Ellen Dayan 
recommend  Recommended
4 years ago

The manager (Jose Carrasco) was extremely helpful to me in managing my units from across the country during the pandemic. He responded quickly to my requests for information and assistance, explained everything clearly, offered to assist with donation items, and kept a lot of complex information straight regarding items and units with movers. I felt confident that my belongings were safe, that the management was on top of my activities, that I could depend on them to facilitate moves and changes, and that I had the correct i... read more

Janet Albert Jones's profile image
Janet Albert Jones 
recommend  Recommended
4 years ago

Very professional staff. Property well maintained, easy and efficient check in. Overall a great experience! Highly recommend this facility! 

Darrel Romero's profile image
Darrel Romero 
recommend  Recommended
4 years ago

Jarred at AC self storage in Arlington TX is the perfect example of how customer service should be. Great place to rent a storage unit. Very accommodating size and entrance for all types of vehicles and very reasonable pricing. Recommended highly! 

Noemi Saldivar's profile image
Noemi Saldivar 
recommend  Recommended
4 years ago

Yes, they were very helpful and accommodating even on a Sunday. We felt heard as to what we needed and gentleman in charge helped us with application and gave us all information we needed. 

Frequently asked questions about US Storage Centers

How is US Storage Centers rated?

US Storage Centers has a 4.9 star rating with 816 reviews. 

When is US Storage Centers open?

US Storage Centers is closed now. It will open tomorrow at 9:30 a.m. 

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