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Urology - the Austin Diagnostic Clinic

4.2

About this business

Location details

12221 North Mopac Expressway, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2176 reviews
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Meredith Matthews's profile image
Meredith Matthews 
8 years ago

Was going to become a new patient here until I spent 10 minutes on hold waiting to make a first appointment and finally hung up. Guess I'll stick with Austin Regional. 

Tonya Price's profile image
Tonya Price 
8 years ago

I just fired my podietry Dr Ho , this is her 3rd time cancelling my appointment straight. Like what I don't matter? The least the office could have done was schedule me with some other doctor instead of continually cancelling me..I'll just take my money and Good insurance to a doctor office that cares..Not to mention I've already feel this weekend and sprung my ankle waiting on this Dame doctor to put the correct boot on my foot. 

Tonya Price's profile image
Tonya Price 
8 years ago

I just fired my podietry Dr Ho , this is her 3rd time cancelling my appointment straight. Like what I don't matter? The least the office could have done was schedule me with some other doctor instead of continually cancelling me..I'll just take my money and Good insurance to a doctor office that cares..Not to mention I've already feel this weekend and sprung my ankle waiting on this Dame doctor to put the correct boot on my foot. 

Janet Presley's profile image
Janet Presley 
8 years ago

Dr. Naidu in Easy Care was incredibly helpful and kind, and I was extremely pleased with her level of care provided. � That being said, the process for an established patient to become a patient with a new doctor is flat-out ridiculous. Going to what equates to urgent care is literally three times more expensive than an office visit on our insurance, but I'm forced to accept the urgent care route here because you won't schedule my family any sooner than a month out for a new patient appointment. The fact that our old doctor ... read more

Janet Presley's profile image
Janet Presley 
8 years ago

Dr. Naidu in Easy Care was incredibly helpful and kind, and I was extremely pleased with her level of care provided. � That being said, the process for an established patient to become a patient with a new doctor is flat-out ridiculous. Going to what equates to urgent care is literally three times more expensive than an office visit on our insurance, but I'm forced to accept the urgent care route here because you won't schedule my family any sooner than a month out for a new patient appointment. The fact that our old doctor ... read more

Business response:

Thank you for your feedback. I will pass it on to our team and see if we can work on improving that process for you and other patients too. 

John Coppock's profile image
John Coppock 
8 years ago

Been going here awhile. Tried to make an appointment for urgent care recently and was put on hold for 15min-hung up. Called back an hr later to try again and same deal. Ended up going elsewhere. Usually pretty good, but the appointment system has become worse since the last times I've gone. 

John Coppock's profile image
John Coppock 
8 years ago

Been going here awhile. Tried to make an appointment for urgent care recently and was put on hold for 15min-hung up. Called back an hr later to try again and same deal. Ended up going elsewhere. Usually pretty good, but the appointment system has become worse since the last times I've gone. 

Joe Embry's profile image
Joe Embry 
8 years ago

I am a man of few words. They really know there stuff. Everyone that I have meet there has been nice, respectful and joy to be around. 

Joe Embry's profile image
Joe Embry 
8 years ago

I am a man of few words. They really know there stuff. Everyone that I have meet there has been nice, respectful and joy to be around. 

Frequently asked questions about Urology - the Austin Diagnostic Clinic

How is Urology - the Austin Diagnostic Clinic rated?

Urology - the Austin Diagnostic Clinic has a 4.2 star rating with 176 reviews. 

When is Urology - the Austin Diagnostic Clinic open?

Urology - the Austin Diagnostic Clinic is closed now. It will open tomorrow at 9:00 a.m. 

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