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Urology - the Austin Diagnostic Clinic

4.2

About this business

Location details

12221 North Mopac Expressway, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2176 reviews
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Rebecca Clift Wright's profile image
Rebecca Clift Wright 
8 years ago

Dr Parker is an amazing, caring Rheumatologist. I highly recommend him and his staff. 

Rebecca Clift Wright's profile image
Rebecca Clift Wright 
8 years ago

Dr Parker is an amazing, caring Rheumatologist. I highly recommend him and his staff. 

Mary Franklin's profile image
Mary Franklin 
9 years ago

The doctors and staff were helpful, friendly and informed and let me know that my concerns were valid. 

Mary Franklin's profile image
Mary Franklin 
9 years ago

The doctors and staff were helpful, friendly and informed and let me know that my concerns were valid. 

Rene Ortiz's profile image
Rene Ortiz 
9 years ago

There great and Dr.Chen is great as well. I would think everyone else should plan on going to this wonderful and pleasant place. 

Rene Ortiz's profile image
Rene Ortiz 
9 years ago

There great and Dr.Chen is great as well. I would think everyone else should plan on going to this wonderful and pleasant place. 

Amanda Bruce's profile image
Amanda Bruce 
9 years ago

Dr Lopez is good with my children, but I will likely be switching due to my experience with staff at the desk and over the phone. I've never been given such a run around or felt so brushed off by a physicians office. Trying to get a hold of someone on the phone willing to hear my feedback has wasted more time than I'm willing to spend on this. Understaffed call centers for medical offices greatly diminish quality of care and customer satisfaction. 

Amanda Bruce's profile image
Amanda Bruce 
9 years ago

Dr Lopez is good with my children, but I will likely be switching due to my experience with staff at the desk and over the phone. I've never been given such a run around or felt so brushed off by a physicians office. Trying to get a hold of someone on the phone willing to hear my feedback has wasted more time than I'm willing to spend on this. Understaffed call centers for medical offices greatly diminish quality of care and customer satisfaction. 

Business response:

Dear Ms. Bruce, thank you for your feedback and I am sorry for your experience with this office. Please email me at repstein@adclinic.com and I will be happy to put you in touch with the practice manager to discuss your concerns. Thank you. 

Janet Becan Stading's profile image
Janet Becan Stading 
9 years ago

The Children's ER is wonderful . . . the staff are kind, caring and efficient. The ER can be a scary place and no child should witness some of the things that occur there in the middle of the night. Thank you for taking such good care of my 'baby.' 

Frequently asked questions about Urology - the Austin Diagnostic Clinic

How is Urology - the Austin Diagnostic Clinic rated?

Urology - the Austin Diagnostic Clinic has a 4.2 star rating with 176 reviews. 

When is Urology - the Austin Diagnostic Clinic open?

Urology - the Austin Diagnostic Clinic is closed now. It will open tomorrow at 9:00 a.m. 

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