This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Urgent Doc
- Urgent Care
- Nacogdoches, TX
About this business
Location details
4909 North St #202, Nacogdoches, TX, 75965, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Recommendedbest hours and service for small things. and the pricing if you don't have insurance is unbeatable
Business response:
Thanks for the feedback Nick! Let us know if you need anything
RecommendedMy office visit was for a rapid covid-19 test. They were well organized, thorough and courteous. They produced test results in 15 minutes as promised. 👍
Business response:
Ronald, thank you so much for taking time to provide us with feedback on your visit. Let us know if we can assist with anything else
RecommendedI would recommend this whole team to anyone, the most sweetest people .
Business response:
Thanks so much for the feedback Apryl! Let us know if we can help with anything further
I had made a reservation when I walked in the receptionist did not look up and acknowledge that I was even there. I waited over an hour my appointment was at at 1130. There was a a gentleman there and he said his appointment was at 1150 he got called back. I asked the receptionist that my appointment was before that gentleman but she said the computer picks who goes next. But I was next of course it was 1230 and noone else was there. The receptionist didn't bother to look up.She does not have any kind of people skills. My th... read more
Business response:
Mary, Thank you for bringing this to our attention. We are disappointed to hear that our staff didn’t provide you with the level of customer service we expect and strive to give to all patients. The clinic manager has been notified and will be addressing this and providing a refresher on our customer service training. As for the reservations, they aren’t an exact set appointment as it allows for walk in patients also but it should keep you close to your time and she was correct the system puts people in order but if someone ... read more
RecommendedThank you to the Urgent Doc staff. My whole family had to go there for Covid testing and things were very smooth and timely. In fact today, my son and I went, both were seen before our allotted times, waited on our results, and were gone in an hour. And a special thanks to the PA Erica for being so nice and laughing right along with us! Really helped to relieve the stress! Thanks again!!!
Business response:
Hi Linda, Thank you so much for providing us with feedback about your visit, we love to hear from our patients. We hope to always make our patients experiences quick and comfortable. Let us know if we can do anything else for you!
Do Not Go to this Clinic they are crooks and find ways to charge extra money that you should not have to pay. They are the worst possible type of business and should not be allowed to operate. Wait times are horrendous. Made appointment and still had to wait two hours for a covid test. Even though the insurance verified no copay they charged anyway.
RecommendedA trip to Urgent Doc and nothing could have been easier. Friendly staff. Great communication skills by each layer we encountered. Greeted by a gentle smile and helpful Tanisha. Short wait before going straight to the room. Lisa gathered the information methodically and inquired about the reason for our visit. Tammy (NP) gave us options and her recommendations. Treatments given and we left confident all things taken care of. Brava ladies! Professional. Polite. Personable.
Business response:
Hi Cindy, Thank you so much for the kind words. Let us know if we can do anything else for you!
Recommendedvery fast with friendly and knowledgable staff ready to help! plus I always get better after going.... so there's that!
RecommendedVery nice staff. Not a long wait at all
Frequently asked questions about Urgent Doc
How is Urgent Doc rated?
Urgent Doc has a 4.7 star rating with 668 reviews.
When is Urgent Doc open?
Urgent Doc is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com