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Small Town family owned and operated dealership with a big city spirit. Customers come to us from throughout Western and Central New York for our great service and prices.
125 Prospect St, Attica, NY, 14011, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
My family has bought many many vehicles from there, they use to treat everyone like gold get you in for any services super quick, now when ever you call they always say they are weeks out... bad taste in my mouth probably be the last vehicle I get there unless something changes.... I was there back in July I believe looking at a few trucks out front and I wanted some info On a Cummins they had. Then I got the cold shoulder from not one but two sales people. I guess I’ll drove to Doan and deal with someone who actually cares ... read more
Sales and service are top notch
So I did this today 👇...bye bye 2012 Jeep Patriot👋 Hello 2019 Jeep Cherokee😍! A big thank you Nicole Millette from Upstate in Attica, I recommend anyone to go there for a great experience!
I highly recommend this dealership I dealt with Tim thru a few emails and he was great to work with when I got some time to go there and look at a truck Nicole came out and assisted me and she was great to work with cause Tim was busy with other customer and they gave me a better trade price than any other dealer around i love my Ram 2500 I bought from them. Will definitely go back.
Tim Dellapenta,our salesman,, did a great job selling us our JEEP...He showed us different items on it,,,everyone there was friendly,,,courteous,,nice place,,,would buy our next vehicle there again,,love our Jeep,,,
Have been very satisfied by the customer service and repair work that has been done on out vehicles there.
Kyle and Patrick did an amazing job doing whatever they could to get me in my Wrangler!! Thank you for everything!!
Business response:
Hello Mike, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kyle and Patrick were there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, The Upstate Chrysler Dodge Jeep Ram Team
First time buying and having a car serviced at a dealer went in for my free oil change they give you when u buy a car from them was assured i had to be their at 4 car did not go in untill 430 so i left work early for no reason excuse they told me was that their mechanic did not want to work it maybe just me but i dont want somone who doesnt care about their job working on my car the guy at the front desk not sure who he is was nice enough to adventually do it but still you will never see me their again to buy or have a car s... read more
Business response:
Lisa Hamilton We at Upstate believe everyone should have excellent service, our team is dedicated on making strides for the better.. If you feel you have had an anything less than great experience here our management team would love to speak with you. Sorry for the trouble.
My mother and myself called multiple times between a friday and the following monday and tuesday about a parts and a seperate service question. We were told the questions had to be answered by the service manager and that he'd get back to us. The fisrt issue I have is why do parts questions go through a service manager? Where is your parts department? The second issue is why did the service manager never call us back with the answer to our questions? How do you operate a sales and service buisness with a trash service depart... read more
Business response:
Thank you for your input, we are actively working on improving our services. We are sorry for any inconvenience we know your time is important. .
Upstate Chrysler Dodge Jeep Ram has a 4.6 star rating with 682 reviews.
Upstate Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.
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