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University Realty has been managing property in Austin since 1994. We currently manage over 550 properties in the Austin area ranging from single-family homes, condominiums units, apartment complexes, retail office and industrial properties.
2309 Rio Grande St, 705 W 24th St., Austin, TX, 78705, United StatesGet directions
|Mon||8:30 a.m. to 5:30 p.m.|
|Tue||8:30 a.m. to 5:30 p.m.|
|Wed||8:30 a.m. to 5:30 p.m.|
|Thu||8:30 a.m. to 5:30 p.m.|
|Fri||8:30 a.m. to 5:30 p.m.|
|Sat||10:00 a.m. to 3:00 p.m.|
Don't waste your time – University Realty has been a disappointment. Our apartment was a good deal (600 bucks a month, utilities included, 2 blocks from campus) but we didn't know we would be paying for having to put up with this company. Just a few stunning examples: 1. They took a week to fix our bathtub which was completely clogged and told us not to use the toilet either (the only ones in the house) without compensating us 2. They took MONTHS to paint our house (they probably worked a total of 10 days on it spread out be... read more
Horrible Company, Management, and Units. Do not waste your time, money, and sanity with UT Realty. – Do yourself a favor and do not even think about leasing from this company. They do not respond to complaints, left us without air conditioning for a week and a half in June, and stole our deposit upon moving out with no reason to back it. Who knows how much money they have ripped off from students over the years. Their business plan revolves around the bet and the fact that it will cost more for you to go to court to recover ... read more
Thiefs Liars and Cheats – I think my title says it all. Get yourself a lawyer and prepare for one of the worst experiences you may ever have. It is not possible to fathom the level of incompetence Univershitty Realty portrays. Phone calls are not returned, promises are never kept, and maitenence issues linger. I have gone a week without hot water and a 15-yeah 15 day stretch with a broken A.C in mid summer-"we are just really busy." I had a wood ant infestation problem upon move in that was never addressed even after countle... read more
Worst Experience of My Life – Well, when I first moved into my place I was thrilled to find a decent sized west campus apartment for 700/month. It wasnt falling apart (that much), it was in a great area, and for something that size, it was a steal! Or so I thought...that is until things started breaking. I was able to legally break my lease (although not without harrassment and black-mail from the landlord, Michael, pronounce Michelle) Since, they never came to fix anything in my apartment, I got a lawyer (which I suggest yo... read more
Beware: Unprofessional Property Management – We hired this company to manage our rental properties. Although the staff are nice people, they always seemed to be too busy and disorganized. Maintenance people weren't always available for repairs, bookkeeping was horrible, long delays to get anything done. The owner/broker is overconfident in his abilities. Keep searching, select a different company to manage your properties. Life is too short to spend your time begging people to do their job.
Don't even bother with them! – After a year long lauwsuit with the landlord, me and my roommates FINALLY got our deposit back. I have never in my life seen such unprofessional employees. After breaking several laws (such as with holding a deposit more than 60 days) and not returning phone calls, a court's decision finally favored us and got us back our money. These people have no idea what to do when it comes down to lease agreements. The landlord Michel (that's a guys name by the way) seems oblivious to lease contracts. If ... read more
Impossible – University Realty is IMPOSSIBLE. I have never dealt with people more money hungry and selfish in my life. It took them five months to get rid of these disgusting rodents in our home and that was only after we got a laywer and almost broke contract. I would never in my life recommend this company. There are a million better ones out there. Trust me!
Not worth the great property – University Realty is impossible to deal with. A month after moving in they have not resolved the asbestos in our condo, the gaping hole in our ceiling. they have not given us our garage door opener, they have not started to pay for water or garbage or the other utilities that our lease says they will pay for. They will not return phone calls, the only staff member who has any knowledge of any situation is never there and will not return phone calls, their guarantor requirements are an insult to... read more
University Realty has a 1.9 star rating with 154 reviews.
University Realty is closed now. It will open on Tuesday at 8:30 a.m.
Shauna Cox: "Always responds quickly to all maintenance requests!"
Librada Hernandez: "RPM has been great from day one!! Diann and her team are as professional and friendly as can be! Priscilla and Sabrina go above and beyond to make sure all of our questions have been answered!!"
Joseph Strat: "Good place"