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University Realty
- Property Management
- Austin, TX
About this business
University Realty has been managing property in Austin since 1994. We currently manage over 550 properties in the Austin area ranging from single-family homes, condominiums units, apartment complexes, retail office and industrial properties.
Location details
2309 Rio Grande St, 705 W 24th St., Austin, TX, 78705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have two children who are students in Austin and had to rent many apartments so far. I would say this aprtment is the ugliest and the worst apartment. NEVER recommend!!!
Real Bad Management Company – One of the worst property management companies in town. They do not respond to emails or maintenance requests for weeks-months even for safety issues. They charge renters multiple times for the same item. If renters are not paying attention, we will end up paying each time they send in bill. Extremely unprofessional in attitude, communication and handling issues. Avoid doing any business with them.
Bad Company... – They nickel and dime you on the deposit return and are horrible to work with. Never fixed many of the apt problems (Centennial) throughout the year. It was a pig sty when my son moved in and spotless when he moved out yet we were still charged for cleaning and painting. If you can avoid renting from them, do so and save yourself many headaches, these people are horrible to work with...
They will take your deposit – We found a pretty good deal in West Campus that was managed by University Realty. We had no real maintenance issues (we only lived there for about 6 months) so I can't really comment on their inability to perform repairs. What I can comment on, as with everyone else, is their ability to steal (not return) the majority of your deposit. We were charged cleaning fees (we cleaned the apartment for an entire day and had a professional carpet cleaner come), were charged $300 to repaint the apartment (... read more
A wonderful company – I have to say. I rented from University Realty for over 4 years, while attending school and after graduation. I was very satisfied. I think if you want a brand new place then rent one. (They come with their own problems). UR's properties are older with lot's of character and charm. Yes you have to expect some set backs but if you follow the protocol for maintenance things were always taken care of in a timely manner. Upon move out I was given a list of tips to help recover my deposit. I followed the dir... read more
WORST REALTY COMPANY I HAVE EVER WORKED WITH – this company is abound with crooks, liars and cheats. They will do anything to get ever cent out of you that they can. They are completely incompetant. The acountant tried to add up the numbers of how much money I owed them and got a different number each of the four times she calculated it. Whatever you do, don't rent from them, even if they give you a great deal, because you'll pay through the nose later on to make up for the cheap rent they give you. Tell everyone, tell all y... read more
Don't waste your time – University Realty has been a disappointment. Our apartment was a good deal (600 bucks a month, utilities included, 2 blocks from campus) but we didn't know we would be paying for having to put up with this company. Just a few stunning examples: 1. They took a week to fix our bathtub which was completely clogged and told us not to use the toilet either (the only ones in the house) without compensating us 2. They took MONTHS to paint our house (they probably worked a total of 10 days on it spread out be... read more
Horrible Company, Management, and Units. Do not waste your time, money, and sanity with UT Realty. – Do yourself a favor and do not even think about leasing from this company. They do not respond to complaints, left us without air conditioning for a week and a half in June, and stole our deposit upon moving out with no reason to back it. Who knows how much money they have ripped off from students over the years. Their business plan revolves around the bet and the fact that it will cost more for you to go to court to recover ... read more
Thiefs Liars and Cheats – I think my title says it all. Get yourself a lawyer and prepare for one of the worst experiences you may ever have. It is not possible to fathom the level of incompetence Univershitty Realty portrays. Phone calls are not returned, promises are never kept, and maitenence issues linger. I have gone a week without hot water and a 15-yeah 15 day stretch with a broken A.C in mid summer-"we are just really busy." I had a wood ant infestation problem upon move in that was never addressed even after countle... read more
Frequently asked questions about University Realty
How is University Realty rated?
University Realty has a 1.9 star rating with 195 reviews.
When is University Realty open?
University Realty is open now. It will close at 5:30 p.m.
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