it has been 2 months so far that I have started living here. It was initially a little difficult to complete my lease process done but It is a good place to live in. it is very close to ASU tempe campus. I think it is the nearest apartment to ASU. It has good decent facilities also. You can always get free coffee and cookies from the student center. Plus they are very good with emergency maintenance.
Absolutely awful. We are currently renting an apartment for our son and it is infested with bugs. It started within 4 months with bees. Then moved to Beatles now it is live roaches! The only solution is spraying poison weekly which isn’t killing them! They expect us to continue to pay rent in an unlivable apartment! Live roaches on the kitchen counters and in the bathroom on the desk! DO NOT RENT FROM THIS PLACE! Their pest control just sprays and says there is no problem. I did a walk through with the manager and roach drop... read more
Verenice Lozornio was my leasing agent and she was absolutely amazing to work with before and after moving in! I am a very thorough person so I emailed her A LOT of questions - she responded to all of them fully and in a timely manner. I really enjoy my apartment (Trident Townhouse) - it's clean, modern, simple, great location, great view into courtyard, spacious, free parking, affordable, I could go on and on! - but I do truly think that it was Verenice who made the experience of renting for the first time so easy and excit... read more
Just signed my lease for UP, can’t wait to move in this coming August! Gotta give props to Samantha Jones for answering all my random questions over the past two weeks. As someone moving to AZ from NC the overall process is slightly intimidating/overwhelming but they really do their best to make everything as simple as possible. Looking forward to checking out my new place!
Very friendly staff with great amenities and delicious cookies in the office!
Good place to live, great location, friendly management!
I really enjoy these apartments. I’ve lived here for about a year and I can’t complain. Neighbors are a little noisy but what place isn’t? For a good studio in undergrad this is a good fit. Also being close to Dutch bros comes in clutch
My first apartment and Verenice did an amazing job at making feel secure in my decision! I have no regrets. The apartments are super close to ASU and a bunch of things tempe has to offer. The amenities are worth looking into !
Big disappointment...
Wow, UP, where to begin? The only good thing that I can say about this place is the proximity to ASU. Very close. However, during my time here, I found it extremely difficult to enjoy living in this complex.
As an international student. The first night I arrived here, I was exhausted. The keys they gave me did not work with my apartment door even though I paid my rent far in advance. So, I had to drag all my big luggages from overseas to stay at a hotel nearby. BIG HASSLE.
Most of the staff in the leasi... read more
Business response:
We are sorry to hear your dissatisfaction. We are always looking for ways to improve and we will make note of your feedback, so we can continue to improve and offer the best service possible.
-University Pointe Team
Google reviews (371)
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