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University Auto Center
- Car Dealers
- Ellensburg, WA
About this business
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Location details
1817 US-97, Ellensburg, WA, 98926, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedVery transparent when it comes to working on your vehicle. Always available to answer questions. Very nice staff.
Profesionales and kind salesman
I had a great experience here! Everyone was super friendly. Matt was great- We really appreciate all of his help. I will definitely come back. Thank you UAC!
Andy, Matt, and Holly were exceptional! The service all around was top notch and I will be recommending my friends and family to do business with UAC! The professionalism and knowledge about the vehicles and the finance process were great. They were extremely knowledgeable and truly cared about my expectations for the vehicle I purchased. Great place to purchase a vehicle!!!! Thank you Andy and team!
Excellent customer service. Was able to get the vehicle I wanted in my budget.
Huge thank you to UAC and Drew Snider for working so hard to get my little sister in her first car. Really easy people to work with! 😊
Recall work done. Picked up truck with steering wheel having to be held 30 degrees to left to drive straight. Went back upset of course. Told by the manager only time they have done it wrong with 100 trucks and would undo the welds they just did and reweld. Girl at desk didn’t think I should be upset by having to bring the truck back, Missing work and waiting for it to be repaired again. She was very unprofessional and went back and complained about me talking very rudely to staff about me; Where I could hear her! Service ma... read more
Business response:
Hello Sally, I am so sorry to hear that your experience was not as satisfactory as you would have liked. My service manager tried to reach out to you to see if there is anything we can do to resolve this issue for you, but he has been unable to reach you. We strive for 100% customer satisfaction and are willing to do what we can in order to make this right with you. Please reach out to us to discuss a resolution. Thank you.
DO NOT DO BUSINESS WITH A Dealership that tells you on a friday evening its a done deal after being there for 3 hours while they get the numbers right, only to come back on a monday and spend another 3 hours while they completely rework what was told to you was a done deal ! Your salesmen should NEVER tell a client its all done when in fact it isnt or allow the front office to rework a deal that was supposedly already made !!! To my friends that may read this please do not give this dealership your business !
Frequently asked questions about University Auto Center
How is University Auto Center rated?
University Auto Center has a 4.7 star rating with 1,439 reviews.
When is University Auto Center open?
University Auto Center is closed now. It will open tomorrow at 8:00 a.m.
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