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Universal Systems

5.0

About this business

Since 1995, Universal Systems provides unparalleled expertise and quality products when it comes to home and commercial audio, video, security, networking, access control, and automation services and more. We provide clients with custom tailored systems that are designed to mesh perfectly with your property and needs. With over 50 years of combined experienced and in-house Crestron programmer, we're #1 in audio, video, and automation. All employees have a security license and background check too. 

Location details

2960 Wesley Way, Fort Worth, TX, 76118, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0128 reviews
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Stephanie H.'s profile image
Stephanie H. 
8 years ago

Universal Systems has been a great help to us, very pleasant to work with. Ricardo and Richie are hard working and very courteous. We couldn't have asked for a better experience. We look forward to a long working relationship with Universal. 

Business response:

Thank you so much for you kind words about Ricardo and Richie and we agree that they are hard working & courteous. It pleases us to hear that you had a positive experience with the installation. Thank you for choosing Universal Systems! 

Mary C.'s profile image
Mary C. 
8 years ago

Ricardo and Richie came out to upgrade our network and did a great job. They were polite and timely and made sure that everything was back in place when they left. One of the problems we were having was with a gaming connection and my son wasn't available to try it out. They made sure that he had a number to text if he had any problems after the upgrade. 

Business response:

Thank you so much for your review of Richie & Ricardo. We know that good technicians are extremely vital to our company and it is always great to hear when they have gone above and beyond for our clients. Thank you and we look forward to any future service needs you may have. 

St Luke Cumberland Presbyterian Church's profile image
St Luke Cumberland Presbyterian Church 
8 years ago

We have been very pleased with Universal Systems and especially Ezzy G who has been very helpful and thorough in his installations and information on the security system upgrades we have recently installed. 

Business response:

Thank you so much for your review of Universal Systems and Ezy. We are happy to hear that he was able to provide you with great service. We appreciate having you as a long time client and look forward to many more years. 

Kim S.'s profile image
Kim S. 
8 years ago

We have been very pleased with University Systems. They are prompt to any issues we have and get it fixed quickly. 

Business response:

Thank you so much for your review of Universal Systems. We appreciate the kind words and are glad we are able to service your account. It's satisfied clients like you who make it all worth while! 

Veronica R.'s profile image
Veronica R. 
8 years ago

Great job with our yearly inspection! Thanks to Ezy and Richie. Always doing an awesome job and always asking if we have any issues with our systems. 

Business response:

Thank you so much for the review of Ezy and Richie. We always love hearing about our technicians and especially when they go above and beyond. Thank you for you continued business and we look forward to next years inspection! 

Gibson A's profile image
Gibson A 
8 years ago

Ricardo D******** just re-installed my newly rebuilt subwoofers. As usual, he new exactly how to set them up and tweak them. I am not sure where Universal Systems finds these great techs. They not only do a good job, they exude confidence and leave the customer very satisfied with the work performed. I would have Ricardo back anytime to resolve any issue. 

Business response:

Thank you so much for your online review. We are so pleased to hear that you are a long-time satisfied client. We are even more pleased to hear that Ricardo was able to provide you the best service possible. We pride ourselves on our technicians abilities and loved to hear when they are going above and beyond. We look forward to servicing your account for many more years to come. Thank you! 

Margaret's profile image
Margaret 
8 years ago

Universal has been our AV specialist for years and trust their service in every category. Recently we had Ezzy G****** install a transmitter for our security system and he persisted for hours which included 2 trips because our cellular coverage is compromised due to our location. I never doubted his ability to figure it out. He is easy to work with. No wonder that's how you pronounce his name. All the staff at universal are competent and dependable. 

Business response:

Thank you so much for the kind words about Universal Systems and specifically Ezy! We always love hearing about our clients experience during their service calls. We appreciate you taking the time to write this review and more importantly, trusting Universal Systems with all of your electronic needs!! 

N. L.'s profile image
N. L. 
8 years ago

Universal has always been reliable and personable. They have great technicians who always do a wonderful job and are very professional. Izzy G****** is patient, helpful, and very reliable. We trust universal with our alarm systems and recommend them highly! 

Business response:

Thank you so much for the review of Universal Systems. It pleases us to hear that you have had positive experiences with our company, especially Ezy. Thank you and we look forward to servicing your account for many more years. 

B. W.'s profile image
B. W. 
8 years ago

Our business has been a customer of Universal Systems for over 15 years and Izzy G****** has been our main service technician. He is a professional installer and has successfully assisted us over the years with various Access Control and Security system installs and repair. He handles all of our Fire Alarm Installations and service and always completes the work in a professional and timely manner. I also had Izzy install a Fire and Burgular system at my residence and he did his usual quality install. 

Business response:

Thank you so much for the positive words about Ezy and his quality work. It pleases us so much to know he has always and continues to do superb work for our best clients. Thank you and we look forward to many more years of quality service! 

Frequently asked questions about Universal Systems

How is Universal Systems rated?

Universal Systems has a 5 star rating with 128 reviews. 

When is Universal Systems open?

Universal Systems is closed now. It will open at 8:00 a.m. 

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