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Universal Merchant Services

2.0

About this business

In 1995 Merchant Services was established to serve the ever-growing needs of business owners throughout the U.S. Since then a core leadership team with more than 200 years of management experience and dedicated to integrity, honesty, and an unwavering commitment to providing our Merchants with the very best rates and services available launched Merchant Services to the forefront of the processing industry. We pride ourselves on maintaining a reputation for excellence with a dynamic team of more than 300 hand-selected profess... read more

Location details

9012 Research Dr #200, Ste 200, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.0155 reviews
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Rene L.'s profile image
9 years ago

My request was handled promptly and satisfactorily. 

Luana Perez L.'s profile image
Luana Perez L. 
9 years ago

Call was answered promptly, solved my problem quickly. Representative was very friendly. 

Joanna H.'s profile image
Joanna H. 
9 years ago

Brandi was helpful in helping me with my PCI questionnaire! Thanks! 

Darlene L.'s profile image
Darlene L. 
9 years ago

Holly H was prompt, professional and knowledgeable. She quickly resolved my issue. 

Annabel C.'s profile image
Annabel C. 
9 years ago

The customer service was friendly and handled everything very efficiently. 

Wanita S.'s profile image
Wanita S. 
10 years ago

Merchant Services has always been a company that does what they say. The people I speak with are always very helpful and pleasant. I get correct information in a quick and direct manor. Always happy to talk with one of their representatives. 

Stephen L.'s profile image
Stephen L. 
10 years ago

I required a PCI compliance certificate (I believe that's what it is called) that involves many questions to be answered on line. I have done these before and it always irritates me. This is mainly because there are many technical questions for which I have no idea how to answer. The representative sent me the link and stayed on the phone with me the entire time I was filling it out--45 minutes. Thank you for being so helpful and courteous through the whole process. 

Nancy P.'s profile image
Nancy P. 
10 years ago

I had great service and was quickly routed to the form I needed to fill out for our organization. Very good experience!!! 

Linda G.'s profile image
Linda G. 
10 years ago

The representative was very patient (I am very non technical) and was able to provide the information I was looking for. 

Frequently asked questions about Universal Merchant Services

How is Universal Merchant Services rated?

Universal Merchant Services has a 2 star rating with 155 reviews. 

When is Universal Merchant Services open?

Universal Merchant Services is closed now. It will open at 9:00 a.m. 

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