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Universal Merchant Services

2.0

About this business

In 1995 Merchant Services was established to serve the ever-growing needs of business owners throughout the U.S. Since then a core leadership team with more than 200 years of management experience and dedicated to integrity, honesty, and an unwavering commitment to providing our Merchants with the very best rates and services available launched Merchant Services to the forefront of the processing industry. We pride ourselves on maintaining a reputation for excellence with a dynamic team of more than 300 hand-selected profess... read more

Location details

9012 Research Dr #200, Ste 200, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.0155 reviews
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Ann J.'s profile image
9 years ago

They were able to help me with efficency thank you. 

Jean D.'s profile image
9 years ago

Excellent service.....very, well trained & knowledgeable..... 

Dave W.'s profile image
9 years ago

I called to inquire about a $2.00 charge and Bryce quickly identified the nature of the charge. Bryce was very helpful and courteous. 

Virginia S.'s profile image
Virginia S. 
9 years ago

Mathew was excellent and made the experience easy. 

Patti M.'s profile image
Patti M. 
9 years ago

We have used Merchant Services since November 2012 and have consistently received a monthly billing statement outlining all of the necessary information. In June 2015, I received our May banking statement and all of our credits processed through Merchant Services were off by a few dollars. When I called, the Customer Service rep told me that normally the fee is processed at the time of transaction for accounts that may have a not so good credit history or are going through bankruptcy. Since neither applied to this company, I... read more

Jordan K.'s profile image
Jordan K. 
9 years ago

Quick answering of phone, courteous, US-based rep helped me. 

Millie H.'s profile image
Millie H. 
9 years ago

I had a few issues with the credit card terminal and it was quickly and congenially dealt with by the Merchant Services employees. 

Shellee C.'s profile image
Shellee C. 
9 years ago

Johnny M. was very courteous, helpful, and efficient. 

Teena B.'s profile image
Teena B. 
9 years ago

Exceptional customer service! 

Frequently asked questions about Universal Merchant Services

How is Universal Merchant Services rated?

Universal Merchant Services has a 2 star rating with 155 reviews. 

When is Universal Merchant Services open?

Universal Merchant Services is closed now. It will open at 9:00 a.m. 

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