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Universal Hyundai
- Auto Repair
- Southchase, MO
About this business
Welcome to Bill Nero's Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers; Remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction; Create a rewarding environment for our employees to operate with... read more
Location details
12785 Orange Blossom Trl S, Southchase, MO, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
RecommendedGracias a Cesar Arteaga, por la ayuda para conseguir un nuevo vehículo para mi tía, Muy buenas explicaciones, recomendaciones y consejos . Una persona muy Amable y honesta.
Gracias a César Arteaga por la ayuda en la compra de mi nuevo vehículo fue muy amable y me explico todo aserca del vehículo y muy honesta persona
Business response:
Thank you Felix for sharing this kind review!
Horrible customer service!!!! They don't care about you or your vehicle just to buy a vehicle from them!!! They didn't tell me I needed additional services until it was an issue!!! will never go back ever!!!!!! I was lied to and ripped off!!!!!
Business response:
Margie, First and foremost. Thank you for bringing this situation to our attention. We would like to apologize for any inconvenience we may have caused you. Above all else, providing excellent service is our main goal and its unfortunate you did not experience that with us. Given the opportunity we would like to speak with you at your earliest convenience, you can reach me at lbautista@universalnissan.com Thank you Lori
Bought a brand new car there Sunday. Did not get out of the dealership until after dark. First thing Monday morning I notice a huge scratch on the hood. Called immediately, have been getting the run around since then. Now the stipes are peeling off of the side of the car and the windshield has what appears to be tiny scratches all over it that are visible when the sun hits it directly. Upon calling again, I am told I have to wait until someone in service gets around to calling me and setting up an appointment before they wil... read more
My mangager cesar was the best ever kind accurate and awesome he works miracles
Business response:
Chelisa, It makes us happy knowing that Cesar was kind and accurate through out your car buying process, Congrats and Welcome to the Universal Hyundai Family!
the sales department is very pushy with no regard to your time when you let them know you have to leave by a certain time. they also run your credit through a minimum of between 10-15 banks which really screws with your credit. on a positive note, the service department has been great so far.
Business response:
Donnie, First and foremost thank you letting us know how your experience went with us and we apologize for any inconvenience. We will be looking into your visit, if you shall have any concerns feel free to reach me at Lbautista@universalnissan.com Thank you Lori
I highly recommend Universal Nissan if you are in the market for a new car! The staff was very helpful and friendly, especially our salesman, Jake McNeely. He was super attentive to our needs and wants when it came to such a big purchase. He understood completely our fears and nerves and reassured us that he would take the upmost care of us! He informed us of all the features that we would have never noticed on our own and made sure we knew how to operate everything in our new vehicle before we left. VERY NICE GUY!
Business response:
Thank you for your great feedback, Gabriela, It's our pleasure to serve your automotive needs. We look forward to working with you soon!
Yogi is the best advisor in the state of FL!
Business response:
Thank you for this awesome review!
Hands down best car buying experience! Every one in the dealership was very nice. My sales person, Giovanni, went above and beyond to help me out and explain everything thoroughly, he was very professional and knowledgeable. Thank you so much!
Business response:
Thank you for letting us know what a great experience you had here with us and we look forward to working with you in the near future!
Frequently asked questions about Universal Hyundai
How is Universal Hyundai rated?
Universal Hyundai has a 4.3 star rating with 605 reviews.
When is Universal Hyundai open?
Universal Hyundai is open now. It will close at 9:00 p.m.
Need help? Contact us.
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