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Universal Appliance Parts

2.6

About this business

Location details

4655 SW Watson Ave, Beaverton, OR, 97005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.688 reviews
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grizzly B.'s profile image
grizzly B. 
12 years ago

Extremely unsatisfied with this business. I brought in the original switch off my oven that I needed and they ordered (2) parts for me. When I received them it was obvious that they were the wrong parts, however, I was assured that they were the correct parts. When I hooked one up, I blew the circuit breaker in the house and smoked my stove. When I took the parts back and again showed them that they were not the correct parts, I was told that I just hooked the wires up wrong. They reimbused me for the undamaged part, but kep... read more

Brian R.'s profile image
Brian R. 
12 years ago

I don't usualy review, but for this I had too because the negative reviews I read here really had me questioning whether or not I should go through this company, but they were great. There prices are FANTASTIC. Considerably lower than anything else I could find. It took me a while to get my part, but I selected ground shipping and I live in MA - They are located in OR. That is going to take a while. It can be misleading, because many larger companies automatically upgrading shipping over distances like that. I would not expe... read more

Larry D.'s profile image
Larry D. 
13 years ago

No company can please everyone but they sure did me! – This is a first rate company!! I ordered a glass cook top from UAP that was less than half the cost it would have been in Ontario Canada. I saved over $300.00 on this. I was going to order it from another online appliance parts company but got turned off by the bad reviews. Before ordering from UAP I did a Google street view and you can see their store. It's real not someone's home office. I called another appliance store in Beaverton that was listed in the yellow pages ... read more

Jeremy Jameson's profile image
Jeremy Jameson 
13 years ago

If you are willing to wait a little bit, this is the place – First off, let me say that I was a little apprehensive about ordering from them because their price was substantially lower than all of the others I found in my search. However, after calling their 1-800 number and talking to a real person, I felt it was "worth the risk" -- despite some of the negative reviews I came across. I ordered a front touch panel for a GE Profile range/oven that retails for $254.25 (according to www dot geappliances dot com -- part number W... read more

barkeeper's profile image
barkeeper 
13 years ago

They Did Fine By Me . . Happy Customer! – My washer agitator assy had given out . . and the thought of buyine a new washer for the better part of $500 or more wasn't appealing . . Universal Aplliance Parts had the best price bar none, for the part I needed. I spoke with customer service and they verified I was ordering the right part . . I placed the order and a few days later . . I'm back in business. Thanks Universal Appliance Parts. I appreciate the help, good sharp pricing and reasonable shipping price. Jeff Valencia, Ca... read more

Gussy's profile image
13 years ago

Universal Appliance Parts – WARNING!!!! Don't buy from this company. They're a rip off. I purchased an electronic part for my GE washer and when UPS delivered it, I told them to return it since I didn't need the part. The part cost $135. After numerous calls and demands, they refused to refund my card. I checked with UPS and the part was returned. They're thieves. DON'T BUY FROM THIS COMPANY!!!. Fore warned!!! 

Internet Shopper's profile image
Internet Shopper 
13 years ago

Customer Service Sucks – They obviously don't care about customer service. It's been over 30 days since I've paid for and ordered a part from them. Silence. Nothing. No response from email. No updates. They could care less. I might as well set that money on fire. I still have a broke microwave and they've got nearly $80 of my money. I'll never use this crappy business again. They do not value the customer at all. I think they WANT to go out of business. FTC 30-day rule...does anyone follow that anymore? Apparently these peop... read more

jezzi's profile image
13 years ago

Amended review - 10/19/11 - Refunded 3 mos. later – Sent to BBB I ordered a circuit panel for my Kenmore washer at a cost of $104 plus $10 shipping from Universal. Unfortunately, I had made an error. It was a panel meant for the digital version of my machine, whereas I have the manual version, which uses knobs rather than an LED panel. Nowhere on the order form page was there a warning stating this item is non-returnable nor was there a photograph of the part. After receiving it, my husband disassembled the machine, removed ... read more

jj5484's profile image
13 years ago

Cheap and Fast. – After a couple years of teenagers beating up the crisper and meat drawers in my Kenmore fridge, they needed to be replaced. I shopped around locally and online. Sears was crazy expensive @ $60/drawer. I found UAP through Yahoo, read the reviews (which I was a little worried about) and double checked to make sure I ordered the right items (apparently their return policy is a big issue). Both drawers with shipping ran me $57. They arrived a week later and are a perfect match (even the font for the names is co... read more

Frequently asked questions about Universal Appliance Parts

How is Universal Appliance Parts rated?

Universal Appliance Parts has a 2.6 star rating with 88 reviews. 

When is Universal Appliance Parts open?

Universal Appliance Parts is open now. It will close at 6:00 p.m.  

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