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United Illuminating Co

2.4

About this business

Find ACDelco auto parts for your vehicle at United Illuminating Co. in Orange, CT. ACDelco provides high-quality car parts for all major vehicle systems, as well as off-road, marine and industrial equipment. Our product portfolio includes maintenance parts, such as car batteries, spark plugs, oil filters, air filters, wiper blades, and brakes, as well as repair parts such as alternators, radiators, chassis and heating/cooling components. 

Location details

100 Marsh Hill Rd, Orange, CT, 06477, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
2.4478 reviews
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Brigid Buchheit Carney's profile image
Brigid Buchheit Carney 
4 years ago

It is hard to believe in this day and age that the power company can’t assess a potential hurricane situation and put together a cohesive plan. Time after times it’s a reactive reflex. 

Marianne Elizabeth-Rose's profile image
Marianne Elizabeth-Rose 
4 years ago

MY FATHER IS 95 YEARS OLD WITH COPD THE UI HELPLINE KEPT FEEDING US A TON OF BS. THEY COULD NOT EVEN TELL US THE AREA IN BPT WHERE THE POWER SOURCE WAS DOWN. ITS A DISGRACE!!! WHERE THEY NOT GRANTED MILLIONS OF DOLLARS AFTER HURRICANE SANDY TO UPGRADE THEIR TRACKING AND RESPONSE TIMES IN AN EMERGENCY ?? YES, THEY WERE GIVEN MEGA MONEY BY THE GOVERNMENT ! WHERE DID THAT MONEY GO ??? I HAVE YET TO SEE ONE UI TRUCK AND I HAVE BEEN TO BRIDGEPORT, TRUMBULL, STRATFORD, AND MILFORD IN THE PAST TWO DAYS !!! NO SENSE OF URGENCY !!! Y... read more

Dane Lopes's profile image
Dane Lopes 
4 years ago

1 star, would not recommend. Poor planning. Poor communication. Emergency management is lacking. 

Ron Leonardo's profile image
Ron Leonardo 
4 years ago

Sell to someone else, Maybe they will try harder 

Piuter Kogan's profile image
Piuter Kogan 
4 years ago

Have been their client for more than 20 years. The worst utility ever. But we don’t have a choice. Going off the grid as soon as I can. 

Jaclyn Rupert's profile image
Jaclyn Rupert 
4 years ago

poor communication regarding outages and restoration updates so customers are both figuratively and literally left in the dark 

Susan Collins's profile image
Susan Collins 
4 years ago

Follow their own advice and prepare for the storm, have your website actual work, have your outage/restoration page work, answer phones and NOT LEAVE CUSTOMERS IN THE DARK 

Phil Costner's profile image
Phil Costner 
4 years ago

Terrible, buggy website. Can't add a credit card as a payment option even though every single page that mentions payment says you can. I was especially annoyed when I did not receive a bill for 3 months and I had to ask them 3 times before they finally got around to looking into the problem. I would have just ignored it, but I was afraid when they finally got around to creating a bill, it would be for like $1,000. Think about that. Their customer service is so bad, I couldn't even get them to bill me. 

Travis White's profile image
Travis White 
4 years ago

Garbage customer service. Had a horrendous experience getting a service installed. “Engineer” was rude and very difficult to work with and intentionally delayed the job just because he could. Sent a complaint to the company and received no reply. 

Frequently asked questions about United Illuminating Co

How is United Illuminating Co rated?

United Illuminating Co has a 2.4 star rating with 478 reviews. 

When is United Illuminating Co open?

United Illuminating Co is closed now. It will open tomorrow at 7:00 a.m. 

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