United Air Temp

Alejandro J 

on BBB

a month ago

Review for United Air Temp *************** Failures and Poor Customer Treatment Im writing to share a deeply frustrating experience with United Air Temp that began when I scheduled a routine A/C maintenance. My system was working perfectly beforehand, but after their service, things quickly went downhill.TIMELINE:First visit: Routine maintenance performed. Within 12 hours, my unit was flooded and shut off completely.Second visit: Another technician did maintenance. The unit ran for five days, then shut off again. The breaker... read more

Seema G 

on BBB

11 months ago

On Sept 19 2024 AHS sent united temp for checking on ** unit.The service person seemed to be irritated from the get go, gave some english talk and walked around house and left without doing nothing. The ** was running and you could hear it, however he insisted he can hear the fan and was not sure if it was **, and kept changing setting on the thermostat without my permission When I asked him to stop, he said he will leave and left.When I called united air temp to tell them since the service person had arrived at the address,... read more

Deborah M 

on BBB

a year ago

All these ‘techs’ do is try to sell customers new product. Each tech (who was first sent by American Home Shield) wanted to do was sell me unneeded & expensive products! I had them back to service my furnace because they won’t leave without out selling you something. They use scare tactics on old people. I was told my condo was going to flood because my five year old $2000 water heater was faulty. I said I had insurance & was asked how much is your deductible? On another occasion, a ‘tech’ asked if I had good credit because ... read more

Manzoor B 

on BBB

a year ago

On September 27th, 2023, American Home Shield sent United Air Temp to my house for some services. The technician provided wrong diagnosis about a bath tub faucet, stating that it was due to high water pressure instead of normal wear and tear. Which blocked the benefit that I was going to get from AHS. Also, I have a high end kitchen faucet which was leaking and I opted for a cash out option. United Air Temp did not provide the details to AHS. I have called multiple times to United Air Temp and each time they said that somebo... read more

Verlinda H 

on BBB

a year ago

DO NOT USE THIS COMPANY!! United Air Temp was contracted through my home warranty company AHS for my AC unit. My original issue was that the unit was not cooling. They showed up on time for the appointment and that's the only reason I would give them 1 star. They added coolant and it worked for a couple days then went out again. Came back and determined it was a leak in the line but they had to run a test to determine where. Completed the job and a couple days later I realized my carpet is completely SOAKED from the AC leaki... read more

Suresh H 

on BBB

a year ago

I had a disappointing experience with United Temp, which was dispatched to my home by American Home Shield (AHS) for a water heater repair covered under warranty. Initially, they replaced the thermostat, and the water heater seemed to work for only half a day. Subsequently, when it ceased functioning, I contacted AHS again, and they sent United for a follow-up visit. During this visit, the technician confirmed that the water heater needed to be replaced and provided an estimate of $1,600 as an out-of-pocket expense if I chos... read more

Maurice D 

on BBB

a year ago

Trash company unscrupulous. Jobbed me for a $175 service i didn't need. Had to use them through American Home Shield. The tech spent 4-5 hours at my house and some how missed that we had a refrigerant leak. I found that out after seeking 3 other opinions because I felt they were just trying to sell me. The other companies took pictures showed me the other issues that it was more than the part they diagnosed. This dude used the disclaimer that this part might not fix it, well tell the warranty company that. I wouldn't trust t... read more

Michael H 

on BBB

2 years ago

The most horrible experience I've ever had with an HVAC company. It took them over a month abd a half as of date, to resolve my AC issue. Since then, they've visited my property more than six times without resolve up until today. Mind you, its been extremely hot and several heatwaves which temps reached up to 95 to 100 degrees throughout the month of June 2023 and earlier this month of August 2023. There were several excuses from the technician as to why he couldn't get the system to work properly. Unbeknownst to me initiall... read more

Javaid K 

on BBB

2 years ago

Rudy B****** was on time. He diagnosed & fixed the problem efficiently. During his visit he was polite & courteous. Rudy was professionally helpful. I will recommend Rudy from United Air Temp to friends & family.