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U-Haul Trailer Hitches

1.1

About this business

Location details

763 S Broadway, Coos Bay, OR, 97420, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
1.1762 reviews
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Melissa B's profile image
Melissa B 
a year ago

Interesting how every review here is negative and yet ...depending where you look all positive. That's because uhaul controls access to reviews. I had to push customer to actually suggest that I can review here. Forget about doing a ****** review they only send links to review your pickup and drop-off location which for the most part is NOT the issue. Seems really unfair to give a poor review to the mom & pop stores where we pickup and drop-off. The real problem is uhaul itself. Doesn't give a **** where you get your truck .... read more

Business response:

Hello *******, I am sorry about the issues you had with the reservation and the process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Melissa B's profile image
Melissa B 
a year ago

Interesting how every review here is negative and yet ...depending where you look all positive. That's because uhaul controls access to reviews. I had to push customer to actually suggest that I can review here. Forget about doing a ****** review they only send links to review your pickup and drop-off location which for the most part is NOT the issue. Seems really unfair to give a poor review to the mom & pop stores where we pickup and drop-off. The real problem is uhaul itself. Doesn't give a **** where you get your truck .... read more

Business response:

Hello *******, I am sorry about the issues you had with the reservation and the process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Melissa B's profile image
Melissa B 
a year ago

Interesting how every review here is negative and yet ...depending where you look all positive. That's because uhaul controls access to reviews. I had to push customer to actually suggest that I can review here. Forget about doing a ****** review they only send links to review your pickup and drop-off location which for the most part is NOT the issue. Seems really unfair to give a poor review to the mom & pop stores where we pickup and drop-off. The real problem is uhaul itself. Doesn't give a **** where you get your truck .... read more

Business response:

Hello *******, I am sorry about the issues you had with the reservation and the process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Robert O's profile image
Robert O 
a year ago

I called to have my contact information removed from their database. My information was used as an "emergency contact" and I received a letter informing me of delinquency. I had to repeat myself 5 times, eventually one female and one male said they cannot find my information, but their office sent me a bill?! The unprofessional male closed the communication line. I called back and spoke with the same unprofessional male, he interrupted me and said he is not dealing with me, he closed the line again. This review site prompts ... read more

Business response:

Hello ******. I apologize for any issues you had. Unfortunately, I was not able to locate the order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Robert O's profile image
Robert O 
a year ago

I called to have my contact information removed from their database. My information was used as an "emergency contact" and I received a letter informing me of delinquency. I had to repeat myself 5 times, eventually one female and one male said they cannot find my information, but their office sent me a bill?! The unprofessional male closed the communication line. I called back and spoke with the same unprofessional male, he interrupted me and said he is not dealing with me, he closed the line again. This review site prompts ... read more

Business response:

Hello ******. I apologize for any issues you had. Unfortunately, I was not able to locate the order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Robert O's profile image
Robert O 
a year ago

I called to have my contact information removed from their database. My information was used as an "emergency contact" and I received a letter informing me of delinquency. I had to repeat myself 5 times, eventually one female and one male said they cannot find my information, but their office sent me a bill?! The unprofessional male closed the communication line. I called back and spoke with the same unprofessional male, he interrupted me and said he is not dealing with me, he closed the line again. This review site prompts ... read more

Business response:

Hello ******. I apologize for any issues you had. Unfortunately, I was not able to locate the order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Robert O's profile image
Robert O 
a year ago

I called to have my contact information removed from their database. My information was used as an "emergency contact" and I received a letter informing me of delinquency. I had to repeat myself 5 times, eventually one female and one male said they cannot find my information, but their office sent me a bill?! The unprofessional male closed the communication line. I called back and spoke with the same unprofessional male, he interrupted me and said he is not dealing with me, he closed the line again. This review site prompts ... read more

Business response:

Hello ******. I apologize for any issues you had. Unfortunately, I was not able to locate the order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Robert O's profile image
Robert O 
a year ago

I called to have my contact information removed from their database. My information was used as an "emergency contact" and I received a letter informing me of delinquency. I had to repeat myself 5 times, eventually one female and one male said they cannot find my information, but their office sent me a bill?! The unprofessional male closed the communication line. I called back and spoke with the same unprofessional male, he interrupted me and said he is not dealing with me, he closed the line again. This review site prompts ... read more

Business response:

Hello ******. I apologize for any issues you had. Unfortunately, I was not able to locate the order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Robert O's profile image
Robert O 
a year ago

I called to have my contact information removed from their database. My information was used as an "emergency contact" and I received a letter informing me of delinquency. I had to repeat myself 5 times, eventually one female and one male said they cannot find my information, but their office sent me a bill?! The unprofessional male closed the communication line. I called back and spoke with the same unprofessional male, he interrupted me and said he is not dealing with me, he closed the line again. This review site prompts ... read more

Business response:

Hello ******. I apologize for any issues you had. Unfortunately, I was not able to locate the order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Frequently asked questions about U-Haul Trailer Hitches

How is U-Haul Trailer Hitches rated?

U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews. 

When is U-Haul Trailer Hitches open?

U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.  

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