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U-Haul Trailer Hitches

1.1

About this business

Location details

2528 Washburn Way, Klamath Falls, OR, 97603, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
1.1764 reviews
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Sam H's profile image
Sam H 
2 years ago

They read the gas gauge wrong and I paid for their error. My calculations proves them wrong. The agent had a horrible demeanor. Lost $25. Don't care about that. I hate being thought of as a liar and a cheat. Why don't they fill the tanks full and then this would never happen. Totally horrible business practice. U-Haul used to be great. Now they are not.Sad... Said it was 5/8 full at pickup. Not true. Is there a reason not to simplify the gas situation. Rent them full. Customer goes to gas near ********************** before r... read more

Business response:

Hello ***, I am sorry about the issues you had with the fuel and fuel charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Sam H's profile image
Sam H 
2 years ago

They read the gas gauge wrong and I paid for their error. My calculations proves them wrong. The agent had a horrible demeanor. Lost $25. Don't care about that. I hate being thought of as a liar and a cheat. Why don't they fill the tanks full and then this would never happen. Totally horrible business practice. U-Haul used to be great. Now they are not.Sad... Said it was 5/8 full at pickup. Not true. Is there a reason not to simplify the gas situation. Rent them full. Customer goes to gas near ********************** before r... read more

Business response:

Hello ***, I am sorry about the issues you had with the fuel and fuel charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Sam H's profile image
Sam H 
2 years ago

They read the gas gauge wrong and I paid for their error. My calculations proves them wrong. The agent had a horrible demeanor. Lost $25. Don't care about that. I hate being thought of as a liar and a cheat. Why don't they fill the tanks full and then this would never happen. Totally horrible business practice. U-Haul used to be great. Now they are not.Sad... Said it was 5/8 full at pickup. Not true. Is there a reason not to simplify the gas situation. Rent them full. Customer goes to gas near ********************** before r... read more

Business response:

Hello ***, I am sorry about the issues you had with the fuel and fuel charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Sam H's profile image
Sam H 
2 years ago

They read the gas gauge wrong and I paid for their error. My calculations proves them wrong. The agent had a horrible demeanor. Lost $25. Don't care about that. I hate being thought of as a liar and a cheat. Why don't they fill the tanks full and then this would never happen. Totally horrible business practice. U-Haul used to be great. Now they are not.Sad... Said it was 5/8 full at pickup. Not true. Is there a reason not to simplify the gas situation. Rent them full. Customer goes to gas near ********************** before r... read more

Business response:

Hello ***, I am sorry about the issues you had with the fuel and fuel charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Sam H's profile image
Sam H 
2 years ago

They read the gas gauge wrong and I paid for their error. My calculations proves them wrong. The agent had a horrible demeanor. Lost $25. Don't care about that. I hate being thought of as a liar and a cheat. Why don't they fill the tanks full and then this would never happen. Totally horrible business practice. U-Haul used to be great. Now they are not.Sad... Said it was 5/8 full at pickup. Not true. Is there a reason not to simplify the gas situation. Rent them full. Customer goes to gas near ********************** before r... read more

Business response:

Hello ***, I am sorry about the issues you had with the fuel and fuel charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Sam H's profile image
Sam H 
2 years ago

They read the gas gauge wrong and I paid for their error. My calculations proves them wrong. The agent had a horrible demeanor. Lost $25. Don't care about that. I hate being thought of as a liar and a cheat. Why don't they fill the tanks full and then this would never happen. Totally horrible business practice. U-Haul used to be great. Now they are not.Sad... Said it was 5/8 full at pickup. Not true. Is there a reason not to simplify the gas situation. Rent them full. Customer goes to gas near ********************** before r... read more

Business response:

Hello ***, I am sorry about the issues you had with the fuel and fuel charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Sam H's profile image
Sam H 
2 years ago

They read the gas gauge wrong and I paid for their error. My calculations proves them wrong. The agent had a horrible demeanor. Lost $25. Don't care about that. I hate being thought of as a liar and a cheat. Why don't they fill the tanks full and then this would never happen. Totally horrible business practice. U-Haul used to be great. Now they are not.Sad... Said it was 5/8 full at pickup. Not true. Is there a reason not to simplify the gas situation. Rent them full. Customer goes to gas near ********************** before r... read more

Business response:

Hello ***, I am sorry about the issues you had with the fuel and fuel charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Sam H's profile image
Sam H 
2 years ago

They read the gas gauge wrong and I paid for their error. My calculations proves them wrong. The agent had a horrible demeanor. Lost $25. Don't care about that. I hate being thought of as a liar and a cheat. Why don't they fill the tanks full and then this would never happen. Totally horrible business practice. U-Haul used to be great. Now they are not.Sad... Said it was 5/8 full at pickup. Not true. Is there a reason not to simplify the gas situation. Rent them full. Customer goes to gas near ********************** before r... read more

Business response:

Hello ***, I am sorry about the issues you had with the fuel and fuel charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Prem G's profile image
Prem G 
2 years ago

Rented a 20ft truck and went to the pick up location assigned by uhaul, went there and they changed it without giving me notification. so had to drive through traffic which was not planned at all. I had this reservation for 2+weeks. Now I get to the new location which is a run down gas station and the clerk is beyond rude, they did not have the dolly nor furniture pads which I had paid for in advance as well. Now the fun part, on the day of driving it across the state which was a part of the reservation and the cost i paid t... read more

Business response:

Hello ***** I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Frequently asked questions about U-Haul Trailer Hitches

How is U-Haul Trailer Hitches rated?

U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews. 

When is U-Haul Trailer Hitches open?

U-Haul Trailer Hitches is open now. It will close at 7:00 p.m. 

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