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U-Haul Trailer Hitches
- Automotive
- Klamath Falls, OR
About this business
Location details
2528 Washburn Way, Klamath Falls, OR, 97603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We rented a uhaul from a location then. two days later they called and said there were no rentals, they were overbooked. Uhaul wanted us to go an hour out of our way to rent one. We decided on another location and was told wed get free miles because they messed up. When we went to rent the uhaul they wouldnt give us our original miles, that they had promised free. We spent over an hour trying to get our free miles. *** didnt get them. The lady said she could cancel our reservation, even though it was their fault. We had to h... read more
Business response:
Hello ***, I am sorry about the issues you had with your reservation. There were additional miles added to your rental but I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Would give zero stars if it were an option. I made a reservation for a 16' foot truck TWO WEEKS AGO on 7/14. 5:03pm Today, 7/28, U-Haul texts me and moves my reservation across the state line from MO to ** to another U-Haul in ************* roughly 30 minutes and 20 miles from the one I requested because "the truck wasn't back in time". I know, that's why I made a - say it with me - RESERVATION. You see, the reservation keeps the truck here. That's why they call it a reservation. Seems you know how to take the reservation, y... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. I reviewed the existing concern and see it was already addressed. You were given a $50 Reservation Guarantee credit, which normally reflects on your account within five business days. I apologize again for any inconvenience.,
We rented a uhaul from a location then. two days later they called and said there were no rentals, they were overbooked. Uhaul wanted us to go an hour out of our way to rent one. We decided on another location and was told wed get free miles because they messed up. When we went to rent the uhaul they wouldnt give us our original miles, that they had promised free. We spent over an hour trying to get our free miles. *** didnt get them. The lady said she could cancel our reservation, even though it was their fault. We had to h... read more
Business response:
Hello ***, I am sorry about the issues you had with your reservation. There were additional miles added to your rental but I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Would give zero stars if it were an option. I made a reservation for a 16' foot truck TWO WEEKS AGO on 7/14. 5:03pm Today, 7/28, U-Haul texts me and moves my reservation across the state line from MO to ** to another U-Haul in ************* roughly 30 minutes and 20 miles from the one I requested because "the truck wasn't back in time". I know, that's why I made a - say it with me - RESERVATION. You see, the reservation keeps the truck here. That's why they call it a reservation. Seems you know how to take the reservation, y... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. I reviewed the existing concern and see it was already addressed. You were given a $50 Reservation Guarantee credit, which normally reflects on your account within five business days. I apologize again for any inconvenience.,
Would give zero stars if it were an option. I made a reservation for a 16' foot truck TWO WEEKS AGO on 7/14. 5:03pm Today, 7/28, U-Haul texts me and moves my reservation across the state line from MO to ** to another U-Haul in ************* roughly 30 minutes and 20 miles from the one I requested because "the truck wasn't back in time". I know, that's why I made a - say it with me - RESERVATION. You see, the reservation keeps the truck here. That's why they call it a reservation. Seems you know how to take the reservation, y... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. I reviewed the existing concern and see it was already addressed. You were given a $50 Reservation Guarantee credit, which normally reflects on your account within five business days. I apologize again for any inconvenience.,
We rented a uhaul from a location then. two days later they called and said there were no rentals, they were overbooked. Uhaul wanted us to go an hour out of our way to rent one. We decided on another location and was told wed get free miles because they messed up. When we went to rent the uhaul they wouldnt give us our original miles, that they had promised free. We spent over an hour trying to get our free miles. *** didnt get them. The lady said she could cancel our reservation, even though it was their fault. We had to h... read more
Business response:
Hello ***, I am sorry about the issues you had with your reservation. There were additional miles added to your rental but I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We rented a uhaul from a location then. two days later they called and said there were no rentals, they were overbooked. Uhaul wanted us to go an hour out of our way to rent one. We decided on another location and was told wed get free miles because they messed up. When we went to rent the uhaul they wouldnt give us our original miles, that they had promised free. We spent over an hour trying to get our free miles. *** didnt get them. The lady said she could cancel our reservation, even though it was their fault. We had to h... read more
Business response:
Hello ***, I am sorry about the issues you had with your reservation. There were additional miles added to your rental but I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Would give zero stars if it were an option. I made a reservation for a 16' foot truck TWO WEEKS AGO on 7/14. 5:03pm Today, 7/28, U-Haul texts me and moves my reservation across the state line from MO to ** to another U-Haul in ************* roughly 30 minutes and 20 miles from the one I requested because "the truck wasn't back in time". I know, that's why I made a - say it with me - RESERVATION. You see, the reservation keeps the truck here. That's why they call it a reservation. Seems you know how to take the reservation, y... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. I reviewed the existing concern and see it was already addressed. You were given a $50 Reservation Guarantee credit, which normally reflects on your account within five business days. I apologize again for any inconvenience.,
Would give zero stars if it were an option. I made a reservation for a 16' foot truck TWO WEEKS AGO on 7/14. 5:03pm Today, 7/28, U-Haul texts me and moves my reservation across the state line from MO to ** to another U-Haul in ************* roughly 30 minutes and 20 miles from the one I requested because "the truck wasn't back in time". I know, that's why I made a - say it with me - RESERVATION. You see, the reservation keeps the truck here. That's why they call it a reservation. Seems you know how to take the reservation, y... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. I reviewed the existing concern and see it was already addressed. You were given a $50 Reservation Guarantee credit, which normally reflects on your account within five business days. I apologize again for any inconvenience.,
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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