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U-Haul Trailer Hitches

1.1

About this business

Location details

2528 Washburn Way, Klamath Falls, OR, 97603, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
1.1764 reviews
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Lorie A's profile image
Lorie A 
2 years ago

Where do I begin. 1st why are these people working this U-Haul definitely needs to go and review these employees. This place is the worst customer service. I basically was bullied then threaten during my inquiry about the possibility of renting an equipment. *************************************************************** ************** All because my husband and I spoke with each other regarding how a female employee was being extremely rude to another customer. She over heard us talking- so she approach us with a very treat... read more

Business response:

Hello *****, I am sorry about the issues you had at the location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Lorie A's profile image
Lorie A 
2 years ago

Where do I begin. 1st why are these people working this U-Haul definitely needs to go and review these employees. This place is the worst customer service. I basically was bullied then threaten during my inquiry about the possibility of renting an equipment. *************************************************************** ************** All because my husband and I spoke with each other regarding how a female employee was being extremely rude to another customer. She over heard us talking- so she approach us with a very treat... read more

Business response:

Hello *****, I am sorry about the issues you had at the location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Keith I's profile image
Keith I 
2 years ago

I went on line last week to order a rental from U-Haul and *********** for Saturday, July 29th. I live in ************* and was driving down to help my son move from *********** to ******. I initially ordered the truck for 10:30 a.m. and had planned to help him move and get back home on the same day. At approximately 4:00 pm on Friday. I was notified that the truck would be available for pickup at 12:30. Showed up at the U-Haul location at approximately 12:40 and was told the truck was not there. It was supposed to have been... read more

Business response:

Hello *****, I am sorry about the multiple issues you had with your reservation/rental. I issued a $50 Reservation Guarantee credit for these problems. Normally this reflects on your card within five business days. I apologize again for any inconvenience. 

Lorie A's profile image
Lorie A 
2 years ago

Where do I begin. 1st why are these people working this U-Haul definitely needs to go and review these employees. This place is the worst customer service. I basically was bullied then threaten during my inquiry about the possibility of renting an equipment. *************************************************************** ************** All because my husband and I spoke with each other regarding how a female employee was being extremely rude to another customer. She over heard us talking- so she approach us with a very treat... read more

Business response:

Hello *****, I am sorry about the issues you had at the location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Keith I's profile image
Keith I 
2 years ago

I went on line last week to order a rental from U-Haul and *********** for Saturday, July 29th. I live in ************* and was driving down to help my son move from *********** to ******. I initially ordered the truck for 10:30 a.m. and had planned to help him move and get back home on the same day. At approximately 4:00 pm on Friday. I was notified that the truck would be available for pickup at 12:30. Showed up at the U-Haul location at approximately 12:40 and was told the truck was not there. It was supposed to have been... read more

Business response:

Hello *****, I am sorry about the multiple issues you had with your reservation/rental. I issued a $50 Reservation Guarantee credit for these problems. Normally this reflects on your card within five business days. I apologize again for any inconvenience. 

Lorie A's profile image
Lorie A 
2 years ago

Where do I begin. 1st why are these people working this U-Haul definitely needs to go and review these employees. This place is the worst customer service. I basically was bullied then threaten during my inquiry about the possibility of renting an equipment. *************************************************************** ************** All because my husband and I spoke with each other regarding how a female employee was being extremely rude to another customer. She over heard us talking- so she approach us with a very treat... read more

Business response:

Hello *****, I am sorry about the issues you had at the location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Lorie A's profile image
Lorie A 
2 years ago

Where do I begin. 1st why are these people working this U-Haul definitely needs to go and review these employees. This place is the worst customer service. I basically was bullied then threaten during my inquiry about the possibility of renting an equipment. *************************************************************** ************** All because my husband and I spoke with each other regarding how a female employee was being extremely rude to another customer. She over heard us talking- so she approach us with a very treat... read more

Business response:

Hello *****, I am sorry about the issues you had at the location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Keith I's profile image
Keith I 
2 years ago

I went on line last week to order a rental from U-Haul and *********** for Saturday, July 29th. I live in ************* and was driving down to help my son move from *********** to ******. I initially ordered the truck for 10:30 a.m. and had planned to help him move and get back home on the same day. At approximately 4:00 pm on Friday. I was notified that the truck would be available for pickup at 12:30. Showed up at the U-Haul location at approximately 12:40 and was told the truck was not there. It was supposed to have been... read more

Business response:

Hello *****, I am sorry about the multiple issues you had with your reservation/rental. I issued a $50 Reservation Guarantee credit for these problems. Normally this reflects on your card within five business days. I apologize again for any inconvenience. 

Keith I's profile image
Keith I 
2 years ago

I went on line last week to order a rental from U-Haul and *********** for Saturday, July 29th. I live in ************* and was driving down to help my son move from *********** to ******. I initially ordered the truck for 10:30 a.m. and had planned to help him move and get back home on the same day. At approximately 4:00 pm on Friday. I was notified that the truck would be available for pickup at 12:30. Showed up at the U-Haul location at approximately 12:40 and was told the truck was not there. It was supposed to have been... read more

Business response:

Hello *****, I am sorry about the multiple issues you had with your reservation/rental. I issued a $50 Reservation Guarantee credit for these problems. Normally this reflects on your card within five business days. I apologize again for any inconvenience. 

Frequently asked questions about U-Haul Trailer Hitches

How is U-Haul Trailer Hitches rated?

U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews. 

When is U-Haul Trailer Hitches open?

U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m. 

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