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U-Haul Trailer Hitches

1.1

About this business

Location details

2528 Washburn Way, Klamath Falls, OR, 97603, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
1.1764 reviews
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Ron S's profile image
Ron S 
2 years ago

We rented a uhaul from a location then. two days later they called and said there were no rentals, they were overbooked. Uhaul wanted us to go an hour out of our way to rent one. We decided on another location and was told wed get free miles because they messed up. When we went to rent the uhaul they wouldnt give us our original miles, that they had promised free. We spent over an hour trying to get our free miles. *** didnt get them. The lady said she could cancel our reservation, even though it was their fault. We had to h... read more

Business response:

Hello ***, I am sorry about the issues you had with your reservation. There were additional miles added to your rental but I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Hanna H's profile image
Hanna H 
2 years ago

We paid for ubox pods to be delivered cross-county for our move and uhaul guaranteed that they would arrive in ******, ** by the date we scheduled them to be dropped off by movers, also scheduled through uhaul, but the day before our movers alerted us that they were actually still in the town over, a 20 mile drive away. Due to the unexpected 20 mile drive, the movers no longer wanted to do the job. When I spoke to a uhaul representative they said that there was no possible way for uhaul to fulfill their guarantee because the... read more

Business response:

Hello *****, I am sorry about the issues you had with your U-Box delivery in **. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Hanna H's profile image
Hanna H 
2 years ago

We paid for ubox pods to be delivered cross-county for our move and uhaul guaranteed that they would arrive in ******, ** by the date we scheduled them to be dropped off by movers, also scheduled through uhaul, but the day before our movers alerted us that they were actually still in the town over, a 20 mile drive away. Due to the unexpected 20 mile drive, the movers no longer wanted to do the job. When I spoke to a uhaul representative they said that there was no possible way for uhaul to fulfill their guarantee because the... read more

Business response:

Hello *****, I am sorry about the issues you had with your U-Box delivery in **. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Hanna H's profile image
Hanna H 
2 years ago

We paid for ubox pods to be delivered cross-county for our move and uhaul guaranteed that they would arrive in ******, ** by the date we scheduled them to be dropped off by movers, also scheduled through uhaul, but the day before our movers alerted us that they were actually still in the town over, a 20 mile drive away. Due to the unexpected 20 mile drive, the movers no longer wanted to do the job. When I spoke to a uhaul representative they said that there was no possible way for uhaul to fulfill their guarantee because the... read more

Business response:

Hello *****, I am sorry about the issues you had with your U-Box delivery in **. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Hanna H's profile image
Hanna H 
2 years ago

We paid for ubox pods to be delivered cross-county for our move and uhaul guaranteed that they would arrive in ******, ** by the date we scheduled them to be dropped off by movers, also scheduled through uhaul, but the day before our movers alerted us that they were actually still in the town over, a 20 mile drive away. Due to the unexpected 20 mile drive, the movers no longer wanted to do the job. When I spoke to a uhaul representative they said that there was no possible way for uhaul to fulfill their guarantee because the... read more

Business response:

Hello *****, I am sorry about the issues you had with your U-Box delivery in **. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Hanna H's profile image
Hanna H 
2 years ago

We paid for ubox pods to be delivered cross-county for our move and uhaul guaranteed that they would arrive in ******, ** by the date we scheduled them to be dropped off by movers, also scheduled through uhaul, but the day before our movers alerted us that they were actually still in the town over, a 20 mile drive away. Due to the unexpected 20 mile drive, the movers no longer wanted to do the job. When I spoke to a uhaul representative they said that there was no possible way for uhaul to fulfill their guarantee because the... read more

Business response:

Hello *****, I am sorry about the issues you had with your U-Box delivery in **. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Hanna H's profile image
Hanna H 
2 years ago

We paid for ubox pods to be delivered cross-county for our move and uhaul guaranteed that they would arrive in ******, ** by the date we scheduled them to be dropped off by movers, also scheduled through uhaul, but the day before our movers alerted us that they were actually still in the town over, a 20 mile drive away. Due to the unexpected 20 mile drive, the movers no longer wanted to do the job. When I spoke to a uhaul representative they said that there was no possible way for uhaul to fulfill their guarantee because the... read more

Business response:

Hello *****, I am sorry about the issues you had with your U-Box delivery in **. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Hanna H's profile image
Hanna H 
2 years ago

We paid for ubox pods to be delivered cross-county for our move and uhaul guaranteed that they would arrive in ******, ** by the date we scheduled them to be dropped off by movers, also scheduled through uhaul, but the day before our movers alerted us that they were actually still in the town over, a 20 mile drive away. Due to the unexpected 20 mile drive, the movers no longer wanted to do the job. When I spoke to a uhaul representative they said that there was no possible way for uhaul to fulfill their guarantee because the... read more

Business response:

Hello *****, I am sorry about the issues you had with your U-Box delivery in **. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Hanna H's profile image
Hanna H 
2 years ago

We paid for ubox pods to be delivered cross-county for our move and uhaul guaranteed that they would arrive in ******, ** by the date we scheduled them to be dropped off by movers, also scheduled through uhaul, but the day before our movers alerted us that they were actually still in the town over, a 20 mile drive away. Due to the unexpected 20 mile drive, the movers no longer wanted to do the job. When I spoke to a uhaul representative they said that there was no possible way for uhaul to fulfill their guarantee because the... read more

Business response:

Hello *****, I am sorry about the issues you had with your U-Box delivery in **. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Frequently asked questions about U-Haul Trailer Hitches

How is U-Haul Trailer Hitches rated?

U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews. 

When is U-Haul Trailer Hitches open?

U-Haul Trailer Hitches is open now. It will close at 7:00 p.m. 

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