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U-haul Neighborhood Dealer
- Packing Supplies
- Santa Maria, KY
About this business
Location details
1125 E Clark Av, Ste k, Santa Maria, KY, 93455, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is terrible. I’ve rented several times and each time I’ve had to wait for more than 30 mins. Even dropping off is slow. If at all possible rent your uhaul in Banner Elk.
This location incorrectly charged an additional day on a trailer rental, which I returned before the time due, I was told by the on site person, nothing needed to sign in. Once I received the incorrect email , I contacted 923050_GM@uhaul.com James Thomas Sr. with no response. So I called customer service and they shared James Thomas Sr, would call me. No call. It has been 5 days. with no response. I cannot think of a more blatant act of poor service than stealing from your customers.
RecommendedThank you for your help today. Much appreciated!
the customer service was horrible I walked in she did not greet me I started speaking I didn't even know she was on the phone still didn't greet me.. too lazy to even go get the truck and bring it around front I had to walk all the way in the back to get it.. gas was not all the way full.. when I returned it the tells me to park where I found it.. then tells me I need to bring to the front to get checked out.. why not tell me that first.. smh. I do not recommend. they need training class on customer service ASAP
RecommendedGreat company! Owner is very nice and will go out of his way to help you out in anyway he can! Only reason we stopped using was because we moved over an hr away. Units are in great shape and great prices!!
RecommendedThey are awesome and take care of their customers.
RecommendedThey are awesome and take care of their customers.
10/10 do not recommend to anyone.
9/08/2020 was denied access to my storage unit. rent is up to date tried to call the office and 35 minutes for them to hang up phone tried 6 times now everytime they hang up on me. very upset and thinking about closing my account unless this issue is addressed and taken care of
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When is U-haul Neighborhood Dealer open?
U-haul Neighborhood Dealer is closed now. It will open at 9:00 a.m.
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