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Twin Pine Ford
- Car Dealers
- Ephrata, PA
About this business
The Twin Pine Family has been serving the greater Pennsylvania area since 1955. We are a family owned and operated dealership group, whose size and volume allow us to offer the largest selection, best prices, and the best added value program. We strive to make your shopping, buying, driving, and ownership experience second to none because our emphasis is on customer satisfaction. Exceeding the expectations of every customer is the goal of each employee at Twin Pine! It makes us proud to deliver a simple, transparent and hone... read more
Location details
620 N Reading Rd, Ephrata, PA, 17522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
sales staff In a few short words I have been shopping for a used car for a while and after dealing with staff that push me to purchase what I don't need only to fill their pockets. I must say Seth really stopped and listened to my needs and pointed me into the right direction to find the right car for me.
Business response:
Thank you very much for taking the time to write this review and for your encouraging words!! We are always striving for a fantastic customer experience and I am glad that we were able to see those efforts realized. Buying a car isnt Rocket Science and shouldnt feel like like it. We provide a simple buying experience while offering the best value for your dollar. We are lucky to have employees like Seth and look forward to seeing you in the future. If you ever need anything from me, please feel free to reach out at 717.733.6... read more
Truly the best! Twin Pine Auto offered our family the most pleasurable car shopping experience ever. We went in needing a vehicle but not sure of what we wanted. We were impressed we the large selection and no hassle pricing. Upon arriving, we were greeted by Wyatt. He listened to our requests and helped us make the right decision! Thank you for all you have done.
Business response:
Thanks for the beautiful compliments! Everyone appreciates the feedback (especially Wyatt and myself) since we all work so hard to make sure that you have the BEST experience! We are here for you and are glad that you had such a FANTASTIC experience with us! Regards, Jason Sales Manager Twin Pine Auto Group
Twin Pine found the exact car I was looking for! I bought a Lexus from Twin Pine. They were able to go out and find the exact car I was looking for. It was an extremely smooth process and I got an extreamly clean car, and great price! I would reccomend Twin Pine to friends and family!
Business response:
Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Regards, Jason Sales Manager Twin Pine Auto Group
THANKS FOR THE SMOOTHEST VEHICLE TRANSACTION EVER!!!!! We met with Wyatt, who had initially sold our son a Jeep. He offered the best customer service to our son and his wife. We met with him to purchase a jeep for ourselves that same week.. Excellent customer skills, people friendly, listens to ones questions and or concerns. Eager to assist one in any way he can. He was willing to meet with us, on our time because we had to travel an hour to his location. Great staff, great people to work with at Twin Pine car dealer. Highl... read more
Business response:
I am very happy to hear that you were treated so well. Wyatt is one of our best!! He always goes above and beyond to make sure that the customer's satisfaction comes first! Thanks for the kind words and referrals as well as traveling so far to see us! Can't wait to see you again! Regards, Jason Sales Manager Twin Pine Auto Group
Buying with ease My wife and I purchased a 2011 Cadillac SRX. The buying process was pleasant, salesman Mike was knowledgeable and answered all our questions. The whole staff was friendly and helpful. We will purchase from Twin Pine again. Thanks Mike Altebrando, Jeff&Sue
Business response:
Thanks for your kinds words and for trusting us to fulfill your automotive needs!! We have been in business in PA for 60 years and we pride ourselves on a great experience and I am very happy we succeeded in providing you a great experience. Please reach out if I may ever be of service in the future. Regards, Jason Sales Manager Twin Pine Auto Group
First time buyer Twin Pine...Very Happy Mike Altebrando ....Was the service rep! Enjoyed the fact he was not pushy and let me experience the car from my point of few. I was very happy seeing the car Buick Regal was exactly what was posted on the web site. Since I had drove for over and hour to few the car. Very pleased with how everything was handle. I have already recommended the dealership to others who have heard of the dealership. They were impressed with the appearance of the car as well with the purchase price. Thank Y... read more
Business response:
Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Mike is one of our best!! He always goes above and beyond to make sure that the customer's satisfaction comes first! Thanks again for the kind words. Regards, Jason Sales Manager Twin Pine Auto Group
Great experience!! This is a great dealership. Their website is easy to navigate and their selection is better than most. They have a large inventory of quality cars foreign and domestic. The staff is friendly without being pushy and they are eager to help. If they don't have what your looking for they will find it.
Business response:
I am very happy to hear that you were treated so well. For the past 60 years we have been trying to earn the respect of every customer who walks through our doors; it makes our whole organization proud that Mike and our staff did such a great job. Thank you for taking the time to post a review and if I may ever be of service, please do not hesitate to reach out. Regards, Jason Sales Manager Twin Pine Auto Group
Easy as 1-2-3 Buying a car has never been an easy experience until now. Great selection of vehicles from every make and model which allowed me to do my own comparisons. Thanks Mike A for being patient with me. Highly recommend purchasing a car from them. Easiest process I have been through in my 20 years of purchasing cars.
Business response:
Thanks for the beautiful compliments! Everyone appreciates the feedback (especially Mike and myself) since we all work so hard to make sure that you have the BEST experience! We are here for you and are glad that you had such a FANTASTIC experience with us! Regards, Jason Sales Manager Twin Pine Auto Group
Great Experience Drove about an hour to this location. I was pleased and would make the drive again. The vehicle was exactly as posted on the website. Mike A. Was helpful and accommodating. The whole staff was very customer service orientated. Overall a great experience!
Business response:
Thanks for recommending us!! We love our customers and will do EVERYTHING that we can to make sure that we get it right the first time. Thanks for traveling so far to see us! Mike and our team strive to make sure each customer gets the best experience possible. Thank you for your business. Regards, Jason Sales Manager Twin Pine Auto Group
Frequently asked questions about Twin Pine Ford
How is Twin Pine Ford rated?
Twin Pine Ford has a 4.8 star rating with 11,152 reviews.
When is Twin Pine Ford open?
Twin Pine Ford is open now. It will close at 8:00 p.m.
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